Hudson Valley Credit Union
Senior Director Loan Operations
Hudson Valley Credit Union, Poughkeepsie, New York, United States,
Hudson Valley Credit Union is currently recruiting for the position of SVP, Senior Director Loan Operations. Primary Function: Successfully lead Loan Operations including loan underwriting, processing, and servicing for the Consumer, Real Estate, and Commercial lines of business.
Responsibilities Recommendation and development of consumer, real estate, and business loan programs, including products, pricing, systems, and delivery channels. Implement and monitor loan programs to ensure competitiveness and achieve credit union member satisfaction, growth, and asset quality goals. Monitor industry trends and maintain current knowledge of applicable market and industry developments, compliance, and regulatory requirements. Manage the loan portfolio to maintain the required risk/reward balance necessary to achieve budgeted growth and interest income. Make recommendations, when appropriate, to optimize the loan portfolio consistent with these objectives. Maintain the required knowledge and understanding of the secondary market to ensure loans are sold at appropriate levels and prices. Create, develop, recommend, administer, and monitor lending policies and guidelines and ensure compliance with these policies and guidelines as well as with all applicable rules, regulations, and laws. Prepare the departmental budget and participate in the strategic planning process, including but not limited to growth projections and asset quality and operational expenses for executive management approval. Implement strategic plans and budgets. Ensure measurable outcomes are achieved. Collaborate in the development, execution, and monitoring of all lending-related member contact strategies to support the strategic imperative that acknowledges the importance of deepening member relationships. Support the ease, consistency, and convenience of loan services, resulting in a positive member experience. Ensure the timely resolution of member complaints. Establish departmental human resources development and succession plans to ensure managerial depth within the areas of lending as well as outstanding service to internal and external members. Review Credit Union processes within the scope of responsibility for enhancement and efficiencies that support LEAN operational improvements. Adhere to all Credit Union policies, procedures, and regulatory agency requirements. Participate in all required and recommended training and development including, but not limited to, Bank Secrecy Act training (BSA) and demonstrate attained knowledge. Participate on Credit Union teams, projects, and strategic initiatives when the opportunity arises. Perform additional duties and special projects as assigned. Embrace and apply HVCU’s guiding principles to all activities and responsibilities. This includes the Credit Union’s Mission, Vision, Core Values, Employee and Member Value Propositions, Sales and Service Model, and commitment to Lean Six Sigma practices. Support the Credit Union’s initiatives by demonstrating teamwork and professionalism. Responsible for regular and predictable attendance including punctuality.
Qualifications Associate’s Degree or at least 2 years equivalent experience for each undergraduate year not completed; undergraduate degree cannot substitute for minimum number of years of experience in business, finance or related field is required. Master’s Degree in Business or related field is preferred. Minimum 10 years experience in lending principles and operations is required. Minimum 5 years Management at the Vice President level or equivalent experience is required. Registration with the Nationwide Mortgage Licensing System and Registry (NMLS) is required. Why choose HVCU? HVCU cares for our employees, members, and community. We actively seek to create an inclusive workforce by hiring people with diverse perspectives and experiences. We celebrate and embrace what makes each of us different and foster an environment where everyone feels that they belong. In commitment to our diversity, equity, and inclusion mission, we encourage members of historically underrepresented communities to apply, including those who identify as women, minorities, veterans, disabled and LGBTQ+. Employee Perks: HVCU University & Academy; Professional Development Training Student Loan Repayment & Tuition Reimbursement Programs Medical, Dental, and Vision coverage (coverage starting as low as $20 per month) 401(k) with employer match and non-elective employer contribution Paid time off (PTO), holidays, and community volunteer time Life, Short-Term, and Long-Term Disability Insurance Discounted Loan Rates & Fees Hudson Valley Credit Union is an AA/EEO employer committed to equal opportunity and employee diversity. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, sexual orientation, gender identity, the status of being transgender, national origin, disability, military or veteran status, genetic information, marital or familial status, domestic violence victim status, or any other characteristic protected by law.
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Responsibilities Recommendation and development of consumer, real estate, and business loan programs, including products, pricing, systems, and delivery channels. Implement and monitor loan programs to ensure competitiveness and achieve credit union member satisfaction, growth, and asset quality goals. Monitor industry trends and maintain current knowledge of applicable market and industry developments, compliance, and regulatory requirements. Manage the loan portfolio to maintain the required risk/reward balance necessary to achieve budgeted growth and interest income. Make recommendations, when appropriate, to optimize the loan portfolio consistent with these objectives. Maintain the required knowledge and understanding of the secondary market to ensure loans are sold at appropriate levels and prices. Create, develop, recommend, administer, and monitor lending policies and guidelines and ensure compliance with these policies and guidelines as well as with all applicable rules, regulations, and laws. Prepare the departmental budget and participate in the strategic planning process, including but not limited to growth projections and asset quality and operational expenses for executive management approval. Implement strategic plans and budgets. Ensure measurable outcomes are achieved. Collaborate in the development, execution, and monitoring of all lending-related member contact strategies to support the strategic imperative that acknowledges the importance of deepening member relationships. Support the ease, consistency, and convenience of loan services, resulting in a positive member experience. Ensure the timely resolution of member complaints. Establish departmental human resources development and succession plans to ensure managerial depth within the areas of lending as well as outstanding service to internal and external members. Review Credit Union processes within the scope of responsibility for enhancement and efficiencies that support LEAN operational improvements. Adhere to all Credit Union policies, procedures, and regulatory agency requirements. Participate in all required and recommended training and development including, but not limited to, Bank Secrecy Act training (BSA) and demonstrate attained knowledge. Participate on Credit Union teams, projects, and strategic initiatives when the opportunity arises. Perform additional duties and special projects as assigned. Embrace and apply HVCU’s guiding principles to all activities and responsibilities. This includes the Credit Union’s Mission, Vision, Core Values, Employee and Member Value Propositions, Sales and Service Model, and commitment to Lean Six Sigma practices. Support the Credit Union’s initiatives by demonstrating teamwork and professionalism. Responsible for regular and predictable attendance including punctuality.
Qualifications Associate’s Degree or at least 2 years equivalent experience for each undergraduate year not completed; undergraduate degree cannot substitute for minimum number of years of experience in business, finance or related field is required. Master’s Degree in Business or related field is preferred. Minimum 10 years experience in lending principles and operations is required. Minimum 5 years Management at the Vice President level or equivalent experience is required. Registration with the Nationwide Mortgage Licensing System and Registry (NMLS) is required. Why choose HVCU? HVCU cares for our employees, members, and community. We actively seek to create an inclusive workforce by hiring people with diverse perspectives and experiences. We celebrate and embrace what makes each of us different and foster an environment where everyone feels that they belong. In commitment to our diversity, equity, and inclusion mission, we encourage members of historically underrepresented communities to apply, including those who identify as women, minorities, veterans, disabled and LGBTQ+. Employee Perks: HVCU University & Academy; Professional Development Training Student Loan Repayment & Tuition Reimbursement Programs Medical, Dental, and Vision coverage (coverage starting as low as $20 per month) 401(k) with employer match and non-elective employer contribution Paid time off (PTO), holidays, and community volunteer time Life, Short-Term, and Long-Term Disability Insurance Discounted Loan Rates & Fees Hudson Valley Credit Union is an AA/EEO employer committed to equal opportunity and employee diversity. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, sexual orientation, gender identity, the status of being transgender, national origin, disability, military or veteran status, genetic information, marital or familial status, domestic violence victim status, or any other characteristic protected by law.
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