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Capital One

Director-Product Management

Capital One, New York, New York, us, 10261


Director-Product ManagementThis role is for the AirKey team, part of the Emerging Payments & AirKey group at Capital One. AirKey is a new method of authentication, effectively turning the payment card into a hardware authenticator, that can help reduce fraud and drive customer engagement for banks and other third parties. The AirKey team is focused on building a new commercial business based on this proprietary technology developed and patented by Capital One. As a Director of Product Management on the team you will lead a team of product managers and work closely with tech on strategy and implementation of AirKey with commercial partners. You will determine the product roadmap based on feedback and analysis from internal and external partners.

Product Management at Capital One is a booming, vibrant craft that requires reimagining the status quo, finding value creation opportunities, and driving innovative and sustainable customer experiences through technology.

In this role, you’ll be expected to demonstrate proficiency in four key areas:

Human Centered

You’ll deeply immerse yourself in knowing your internal and/or external customer(s) by employing empathy and design thinking to define broad-scale solutions that provide breakthrough leverage.

You’ll model adaptability by encouraging continuous evolution to product strategy in light of industry trends, emerging solutions, new insights and changing customer and business needs.

Business Focused

You’ll deeply learn the financial drivers, externalities, and points of leverage within your domain to identify new products or product enhancements that drive sustainable value for Capital One.

You’ll promote a culture anchored in data, used to instrument products, validate outcomes, drive insights, and manage the business both tactically and strategically.

Technology Driven

You’ll be responsible for fostering a strong agile discipline and inspiring teams to continuously improve delivery evidenced through key agility metrics.

You’ll partner with Technology leaders to influence end-state architecture and drive secure, resilient, performant and scalable technology solutions that solve material customer and business problems.

You’ll govern the responsible and efficient application of technology resources by assessing opportunities for reusing existing solutions, clearly defining minimum viable products, and always building with extensibility in mind.

Transformational Leadership

You’ll establish a long-term product portfolio strategy, informed by customer and business needs, and partner with leaders and stakeholders to regularly drive alignment, secure resources and overcome impediments.

You’ll attract, grow, empower, and inspire top product talent as they develop and deliver on their local product strategy in an iterative, outcome-focused and well-managed way.

We want you if you are:

Intellectually Curious. You’re comfortable navigating between the big ideas and executional realities to create an achievable strategic Product Vision.

Communicator & Influencer. You’re comfortable influencing a group of executives as well as communicating your product vision clearly to your associates and partners.

Do-er. You’re biased toward action, and are willing to make commitments and trade-offs with other leaders to remove impediments for your team.

Passionate & Customer Focus. You care about growing others and bringing them together around what’s possible.

Learner. You have an appetite to learn new things or new technologies all while exhibiting humbleness when exploring unknown technologies.

Team Player. You enjoy working with diverse people and driving the team toward a common goal.

Basic Qualifications:

Bachelor’s Degree or military experience

At least 7 years of experience in digital product management

Preferred Qualifications:

Bachelor’s Degree in Computer Science or Engineering

MBA or Master’s degree

5+ years of experience in Agile product management

Experience translating business strategy and analysis into consumer facing digital products

Capital One will consider sponsoring a new qualified applicant for employment authorization for this position.

The minimum and maximum full-time annual salaries for this role are listed below, by location. Please note that this salary information is solely for candidates hired to perform work within one of these locations.

New York City (Hybrid On-Site): $233,100 - $266,000 for Director, Product Management

This role is also eligible to earn performance-based incentive compensation, which may include cash bonus(es) and/or long term incentives (LTI).

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