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CrossCountry Mortgage, LLC

Loan Partner

CrossCountry Mortgage, LLC, Addison, Texas, United States, 75001


CrossCountry Mortgage (CCM)is the nation's number one distributed retail mortgage lender with more than 7,000 employees operating over 700 branches and servicing loans across all 50 states, D.C. and Puerto Rico. Our company has been recognized ten times on the Inc. 5000 list of America's fastest-growing private businesses and has received many awards for our standout culture.

A culture where you can grow!

CCM has created an exceptional culture driving employee engagement, exceeding employee expectations, and directly impacting company success. At our core, our entrepreneurial spirit empowers every employee to be who they are to help us move forward together. You’ll get unwavering support from all departments and total transparency from the top down.

CCM offers eligible employees a competitive compensation plan and a robust benefits package, including medical, dental, vision, as well as a 401K. We also offer company-provided short-term disability, an employee assistance program, and a wellness program.

Position Overview

The Loan Partner oversees the lead intake and management. This role is in direct communication with clients, realtors, builders, and business partners.

Job Responsibilities

Set, manage, and confirm all appointments for client meetings with Loan Officer and/or LP II for loan applications; communicate items to bring in for appointment etc. Maintain up to date lead tracker with all leads, ensure follow up attempts are made until appointment is set. Track and manage new leads and follow up on referral business. Assist Loan Officer with call backs to prospects that need a phone consult prior to a face-to-face meeting. Call and obtain conditions from borrowers and realtors. Update referral partners on status of leads received, ensuring customer satisfaction. Communicate to the team all information pertaining to client and/or property to meet file expectations. Maintain a 40% or higher conversion rate from lead to appointment. Manage documentation and collect application; accurately assess a borrower’s income, assets, and credit. Other duties as assigned.

Qualifications And Skills

High school diploma or equivalent. NMLS License Required under the S.A.F.E. Act of 2008. Proficient in DU/DO, LP, & major Origination systems. Proficient with major correspondent and wholesale channels and guidelines, including websites and pricing engines. Experience in a customer service and/or cold calling environment. Experience with Microsoft Office Suite. Excellent communication skills. Excellent time management and prioritization skills.

This job description is intended to convey information essential to understanding the scope of the job and the general nature and level of work performed by job holders within this job. However, this job description is not intended to be an exhaustive list of qualifications, skills, efforts, duties, responsibilities or working conditions associated with the position.

CrossCountry Mortgage, LLC offers

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than a job, we offer a career. Apply now to begin your path to success! careersatccm.com

CrossCountry Mortgage, LLC strives to provide employees with a robust benefit package: https://mycrosscountrybenefits.com/

California residents:

Please see CrossCountry’s privacy statement for information about how CrossCountry collects and uses personal information about California applicants.

CrossCountry Mortgage supports equal employment opportunity in hiring, development and advancement for all qualified persons without regard to race, color, religion, religious creed, national origin, age, physical or mental disability, ancestry, marital status, uniformed service, covered veteran status, citizenship status, sex (including pregnancy, childbirth, and related medical conditions, and lactation), sexual orientation, gender identity, gender expression, transgender status, domestic violence victim status (where applicable), protected hair style or texture, genetic information (testing or characteristics), or any other protected status of an individual or because of the individual’s association with a member of a protected group or any other characteristic protected by federal, state, or local law (“Protected Characteristics”).

The collective sum of the individual differences, life experiences, knowledge, inventiveness, innovation, self-expression, unique capabilities and talent that our employees invest in their work represents a significant part of not only our culture, but our reputation. The Company is committed to fostering, cultivating and preserving a culture that welcomes diversity and inclusion.

CrossCountry Mortgage, LLC (NMLS3029) is an FHA Approved Lending Institution and is not acting on behalf of or at the direction of HUD/FHA or the Federal government. To verify licensing, please visit

www.NMLSConsumerAccess.org

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