Security Operations Supervisor Job at Securitas Security Services USA, Inc. in L

Company Overview

At Securitas, we are committed to creating a safe and secure environment for our clients and their assets. Our dedication to growth, professionalism, and core values makes us a leader in security solutions. Join us in our mission to protect and serve and take your career to new heights.

Position Overview

The Security Operations Supervisor plays a pivotal role in ensuring high-quality service delivery, supporting the District Managers and Account Managers, and leading key projects to success. This role combines project coordination, staff development, and client relations with essential human resources duties to ensure a top-notch team.

Why Securitas?

At Securitas, growth is not just a possibility but a guarantee for team members who demonstrate dedication and drive. We’re looking for leaders who are ready to make a difference and thrive in a purpose-driven culture.

Compensation and Benefits:

• Salary: $51,000-$55,000
• Benefits: Medical, dental, vision, and life insurance
• Vacation: 10 accrued vacation days, 4 floating holidays, and 6 sick days
• Retirement Plan: 401K

Key Responsibilities

Team Leadership & Supervision:

• Oversee security personnel, including guards and operators, managing schedules to ensure adequate coverage.
• Conduct regular briefings and trainings on emergency procedures, safety protocols, and incident responses.
• Supervise training, operational procedures, and ensure high standards of conduct, appearance, and performance.

Human Resources & Staff Development:

• Conduct interviews, onboarding, and coordinate training for new security personnel.
• Facilitate and oversee background checks, drug testing, and compliance with all regulatory requirements.
• Manage and maintain accurate personnel records, performance evaluations, and professional development plans.

Access Control & Facility Security:

• Oversee the implementation of access control systems to secure restricted areas.
• Regularly inspect and audit security equipment, including CCTV, alarms, and access control systems.
• Identify potential vulnerabilities and implement measures to enhance facility security.

Incident Management & Response:

• Respond to security incidents, breaches, and emergencies, coordinating swift and appropriate actions.
• Conduct initial investigations and prepare detailed reports for senior management.
• Collaborate with law enforcement and emergency responders as necessary.

Policy Compliance & Enforcement:

• Ensure all security personnel adhere to company policies and local regulations.
• Conduct regular reviews of policies and procedures to reflect best practices and mitigate emerging threats.
• Coordinate with District Manager to ensure that contract standards are maintained and met.

Communication & Reporting:

• Serve as a key liaison between security staff, senior management, and clients.
• Prepare and present reports on incidents, performance metrics, and trends to leadership.
• Communicate ongoing incidents and potential security concerns with relevant stakeholders.

Risk Assessment & Mitigation:

• Conduct regular risk assessments to identify physical security vulnerabilities.
• Lead emergency drills and safety training, developing strategies to minimize risks.
• Monitor compliance with service level agreements and performance indicators across assigned sites.

Qualifications & Experience

1. Education: High school diploma or equivalent; degree in Criminal Justice, Security Management, or related field preferred.
2. Experience: 2-4 years in physical security operations, with supervisory experience preferred.
3. Certifications: Security certifications (ASIS PSP or CPP) or law enforcement/military experience are advantageous.
4. Skills: Strong leadership, crisis management, and incident response skills.

Ready to Make an Impact?

If you’re passionate about operations management, committed to security, and ready to grow your career, we want to hear from you. Join Securitas, where your growth and success are celebrated.

Securitas is committed to diversity, equity, inclusion and belonging in the workplace.

All qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other applicable legally protected characteristic.

If you are passionate about event management, detail-oriented, and share our commitment to safety, we invite you to apply today to become a part of the Securitas team.

EOE/M/F/Vet/Disabilities