Indygo is hiring: Security Specialist II in Indianapolis

*The salary range is $45,000 - $50,000 annually, commensurate with education and experience.

Onsite/No Remote Option

ABOUT US

We are IndyGo, a Municipal Corporation of Indianapolis – Marion County, and we’re proud to be the largest public transportation provider in the state of Indiana. We operate 32 transit routes throughout the county, providing nearly 10 million passenger trips a year to the good citizens of our region. IndyGo is committed to expanding mobility options to improve connectivity with the company’s mission, vision, and goals.

WHO WE ARE

A key measure of any great city is the ease of getting from one place to another. We call it “mobility.” It’s as essential as access to electricity and clean water. It moves a city forward to become a better place of opportunity and community. It’s a measure of a city’s vitality and potential, and it reflects a city’s judgment about its civic priorities. It makes a city a better home and a better place to visit.

At IndyGo, getting people from one place to another is much more than just moving riders: it’s about getting our riders to their hopes and dreams, to their education and careers, to their families and friends, to their health and well-being, and another day of life in Indianapolis and the surrounding areas.

We’re here because you’ve got somewhere you need to be, and you need an easy, reliable way to get there. So come on; get on and get going to wherever you want to go on IndyGo.

INDYGO MISSION

As the region's largest transit authority, we are duty-bound to set the bar for transparency, trust, and overall professionalism. Our mission is to connect our community to economic and cultural opportunities through safe, reliable, and accessible mobility experiences.

Accountability: We are legally, ethically, and morally committed to utilizing all resources responsibly with integrity and transparency. 

Diversity: We promote, embrace, and value all individuals. 

Safety: We ensure safe and secure environments.  

Excellence: We strive for quality in everything we do.

Teamwork: We actively promote effective communication, collaboration, and partnerships. 

Respect: We value and treat all with dignity.

BENEFITS WE OFFER

• Full-time positions with guaranteed 40 hours/week.
• Medical, dental, and vision (effective on the 1st of the month, 30 days after the start date).
• Free on-site wellness clinic for employees and their families.
• Retirement plan (401A and 457B).
• Tuition reimbursement.
• Free IndyGo transportation for employees and their families.
• Federal Loan Forgiveness Program

POSITION PURPOSE

The Security Specialist II is responsible for the coordination and administration of security matters affecting the corporation. This includes the management and oversight of the corporation’s security hardware and camera systems, fire systems, and contracted security services.

ESSENTIAL FUNCTIONS AND RESPONSIBILITIES

To be successful in this role, an individual must be able to perform in a satisfactory manner the functions listed below. The company will make reasonable accommodations to enable individuals with disabilities to perform these functions.

ESSENTIAL FUNCTIONS

• Reviews, Investigates, and provides conclusion to all security related incidents reported by internal and external customers.
• Coordinates with all internal customer requests for video investigations.
• Documents, assists, and audits all contracted Security Services.
• Assist with performance of annual security assessments.
• Develop and maintain statistical data for Federal Reporting requirements.
• Maintains security policies and procedures.
• Monitors and process request for access control and security clearance for internal and external candidates.
• Monitors fire suppression system panel as needed and works with vendors to troubleshoot, diagnose, inspect, and repair the systems as needed.
• Internal & External audits of life safety services equipment

OTHER FUNCTIONS

SUPERVISORY RESPONSIBILITIES

EDUCATION AND/OR EXPERIENCE

To perform this job successfully, an individual must have the following education and/or experience.

• Associate degree in Criminal Justice, Business Management, or a related field is required; bachelor’s degree is preferred. An equivalent combination of education and experience may be considered.
• Three to five years of transportation operations experience is preferred, preferably in fixed route operations or security management.

KNOWLEDGE, SKILLS, AND ABILITIES

The requirements listed below are representative of the knowledge, skills, and/or abilities required to perform each essential duty satisfactorily. The company will make reasonable accommodations to enable individuals with disabilities to perform these functions.

• Knowledge of applicable local, state and federal safety laws governing public transit and the corporation’s operations.
• Ability to view video software.
• Proficiency using a computer and related technology, including proficiency with Microsoft Office, the internet, and complex spreadsheets and databases.
• Ability to operate office equipment, including copiers, fax machines, and phones.
• Ability to operate complex equipment and/or machinery.
• Above average written and verbal communication skills, including the ability to pay attention, understand reflect on, respond to and retain information.
• Strong presentation skills and the ability to communicate to groups.
• Ability to interact with internal and external constituents, both in person and through phone, e-mail, and written correspondence.
• Above average decision-making and problem-solving abilities.
• Above average mathematical abilities (addition, subtraction, multiplication, division, percentages, ratios, and fractions).
• Ability to process and analyze data.
• Ability to monitor a budget and to track and control expenses and/or revenues.
• Ability to prioritize, organize, and manage tasks and time effectively.

PHYSICAL DEMANDS

The physical demands described here are representative of those an individual must meet to successfully perform the essential functions of this job. The company will make reasonable accommodations to enable individuals with disabilities to perform these functions.

• Must be able to prioritize work and arrange schedules to meet deadlines.
• Ability to work independently with minimal supervision.
• Position requires an individual to remain in an upright position for continuous periods without being able to leave the work area
• Requires some exposure to machinery/equipment, excessive noise, extreme temperatures, fumes/odors, some hazardous materials, and dirt/dust.
• Ability to travel during inclement weather.
• Local and conference travel is required occasionally.

IndyGo is an Equal Opportunity Employer