Monroe Group Ltd.
Vice President, Operations
Monroe Group Ltd., Denver, Colorado, United States, 80285
Qualifications
Bachelor’s degree in a related field
A minimum of 10 years’ experience of progressively responsible experience in the field of property management, with working knowledge in affordable housing
A minimum of 7 years in a management role and experience
Proven leadership skills, with the ability to plan and manage change
Experience with the development and oversight of complex budgets
Strong organizational development skills with the ability to align goals with projected growth
Strong computer skills, including knowledge of property management software
Excellent verbal and written communication skills
A proven record of providing excellent internal and external customer service
Travel to all sites required; valid driver’s license and vehicle required
Responsibilities
The primary responsibility of the Vice President of Operations is to implement property management strategies and initiatives in accordance with established goals and objectives
In this capacity, the Vice President of Operations will be responsible for overseeing the day-to-day operational activities for all properties within the affordable housing portfolio and ensure that all personnel under their supervision are fully supported, trained, and embrace Monroe Group’s mission to achieve and maintain the highest standards of professional property management and to improve the communities in which we operate
Vice President of Operations will be responsible for the following higher level functions:
Work closely with the President to refine and implement property management strategies that best support and promote the Monroe Group’s mission
Provide leadership and guidance to staff, ensuring that established goals of the strategic plan are met
Maximize the operating efficiency and financial performance of the portfolio by identifying strategic and tactical initiatives
Advise the President on new and innovative operational advancements and make recommendations regarding key company initiatives
Create and maintain professional and supportive environments at all properties within the portfolio
Oversee the preparation and management of annual operating and capital budgets for all housing operations and facilities
Ensure that standardized procedures, policies, and training programs are consistently implemented throughout the portfolio to achieve regulatory compliance with all local, state, and federal housing authorities and regulatory agencies
Where necessary, facilitate process improvement changes
Oversee compliance with mandatory City, State, and Federal inspections (NSPIRE) and other periodic building system inspections
Direct and oversee the work order tracking database to assemble and disseminate regular reporting on all work orders
Set overall operational and financial goals and objectives for each property within the portfolio
Create a cohesive and dedicated team; mentor and coach staff by facilitating leadership development and growth opportunities
Work in partnership with internal stakeholders to help foster a “one team” mindset
Provide informed input with respect to design review and operating budget review
Conduct inspections of all properties, as needed
Review Monthly Financial Reports, track variances and ensure smooth recovery
Act as a liaison with local, state and federal housing authorities and agencies
Work closely with the Regional Maintenance team and Asset Management to monitor maintenance services
Participate in the development and support the implementation of trainings and staff development
Review and submit approvals for purchases and/or contractual services per stipulated amount
Develop and foster relationships with key clients, industry and trade associations, government representatives, public service organizations, customer groups and vendors
Description Job Summary: The primary responsibility of the Vice President of Operations is to implement property management strategies and initiatives in accordance with established goals and objectives. In this capacity, the Vice President of Operations will be responsible for overseeing the day-to-day operational activities for all properties within the affordable housing portfolio and ensure that all personnel under their supervision are fully supported, trained, and embrace Monroe Group’s mission.
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Bachelor’s degree in a related field
A minimum of 10 years’ experience of progressively responsible experience in the field of property management, with working knowledge in affordable housing
A minimum of 7 years in a management role and experience
Proven leadership skills, with the ability to plan and manage change
Experience with the development and oversight of complex budgets
Strong organizational development skills with the ability to align goals with projected growth
Strong computer skills, including knowledge of property management software
Excellent verbal and written communication skills
A proven record of providing excellent internal and external customer service
Travel to all sites required; valid driver’s license and vehicle required
Responsibilities
The primary responsibility of the Vice President of Operations is to implement property management strategies and initiatives in accordance with established goals and objectives
In this capacity, the Vice President of Operations will be responsible for overseeing the day-to-day operational activities for all properties within the affordable housing portfolio and ensure that all personnel under their supervision are fully supported, trained, and embrace Monroe Group’s mission to achieve and maintain the highest standards of professional property management and to improve the communities in which we operate
Vice President of Operations will be responsible for the following higher level functions:
Work closely with the President to refine and implement property management strategies that best support and promote the Monroe Group’s mission
Provide leadership and guidance to staff, ensuring that established goals of the strategic plan are met
Maximize the operating efficiency and financial performance of the portfolio by identifying strategic and tactical initiatives
Advise the President on new and innovative operational advancements and make recommendations regarding key company initiatives
Create and maintain professional and supportive environments at all properties within the portfolio
Oversee the preparation and management of annual operating and capital budgets for all housing operations and facilities
Ensure that standardized procedures, policies, and training programs are consistently implemented throughout the portfolio to achieve regulatory compliance with all local, state, and federal housing authorities and regulatory agencies
Where necessary, facilitate process improvement changes
Oversee compliance with mandatory City, State, and Federal inspections (NSPIRE) and other periodic building system inspections
Direct and oversee the work order tracking database to assemble and disseminate regular reporting on all work orders
Set overall operational and financial goals and objectives for each property within the portfolio
Create a cohesive and dedicated team; mentor and coach staff by facilitating leadership development and growth opportunities
Work in partnership with internal stakeholders to help foster a “one team” mindset
Provide informed input with respect to design review and operating budget review
Conduct inspections of all properties, as needed
Review Monthly Financial Reports, track variances and ensure smooth recovery
Act as a liaison with local, state and federal housing authorities and agencies
Work closely with the Regional Maintenance team and Asset Management to monitor maintenance services
Participate in the development and support the implementation of trainings and staff development
Review and submit approvals for purchases and/or contractual services per stipulated amount
Develop and foster relationships with key clients, industry and trade associations, government representatives, public service organizations, customer groups and vendors
Description Job Summary: The primary responsibility of the Vice President of Operations is to implement property management strategies and initiatives in accordance with established goals and objectives. In this capacity, the Vice President of Operations will be responsible for overseeing the day-to-day operational activities for all properties within the affordable housing portfolio and ensure that all personnel under their supervision are fully supported, trained, and embrace Monroe Group’s mission.
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