Customer Service Representative Job at TEKsystems in San Diego

Job Description

Inbound call center for members and providers to answer questions regarding prescription insurance coverage.

SCHEDULE-

5am-6pm Mon-Fri

*Must be open to working a shift within the range above.

Company typically requires mandatory 10 hours of OT each week during open enrollment, which is in the Fall.

Shift Bids:

They do a shift bid based on performance. Shift bid is at the end of training and rankings are based on total points on tests during training.

Training:

Mon-Fri 7am-330pm PST for 4 weeks

Week 1-3 In classroom training via Zoom

Week 4 On the floor and on the phone.

Pay: $21/hr

Location: 10181 Scripps Gateway Ct, San Diego, CA 92131

Start Date: December 2nd, 2024

 

Qualifications

- 1+ year of call center experience

- Average job tenure of one year

- Healthcare/pharmacy is a plus but not required.

If this is not a fit, please let me know what you are looking for in terms of pay, location, and any specific job titles or skillsets you have, so that I can match you up with you something great!

About TEKsystems:

We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.

The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.