Onsite Plumbing Heating & Air LLP
Customer Service Representative Job at Onsite Plumbing Heating & Air LLP in
Onsite Plumbing Heating & Air LLP, Clarksville, IN, United States
Job Description
Job DescriptionCompany Description
We are seeking a Customer Service Representative to join our team! You will be responsible for helping customers by providing product and service information and resolving technical issues.
Responsibilities:
- Handle customer inquiries and complaints
- Provide information about the products and services
- Troubleshoot and resolve product issues and concerns
- Document and update customer records based on interactions
- Develop and maintain a knowledge base of the evolving products and services
Qualifications:
- Previous experience in customer service, sales, or other related fields
- Ability to build rapport with clients
- Ability to prioritize and multitask
- Positive and professional demeanor
- Excellent written and verbal communication skills
- Service Titan Experience a Plus!
Onsite has served Southern Indiana and surrounding counties for 20 years. Were proud to remain family owned, and provide fair service to all of our clients. We do not operate on high pressure sales, nor monitor an average ticket. We expect all of our employees to provide a high level of customer service with a smile.
Company Description
Onsite has served Southern Indiana and surrounding counties for 20 years. Were proud to remain family owned, and provide fair service to all of our clients. We do not operate on high pressure sales, nor monitor an average ticket. We expect all of our employees to provide a high level of customer service with a smile.