Green Touch Industries is hiring: Customer Service/Ecommerce in West Palm Beach

We are seeking a Customer Service/Ecommerce to join our team! You will be responsible for helping customers by providing product and service information and resolving technical issues.

Responsibilities:

• Handle customer inquiries and complaints
• Provide information about the products and services
• Troubleshoot and resolve product issues and concerns
• Document and update customer records based on interactions
• Warehouse duties including picking, packing and shipping
• Develop and maintain a knowledge base of the evolving products and services

​Qualifications:

• Previous experience in customer service, sales, or other related fields
• Ability to build rapport with clients
• Ability to prioritize and multitask
• Positive and professional demeanor
• Excellent written and verbal communication skills
• Knowledge of Quickbooks a Plus
• Knowledge of Microsoft Office a Plus