eCosmetics is hiring: Customer Service Representative in Pompano Beach

We are seeking an in-office Customer Service Representative to join our team! You will be responsible for helping customers by providing product and service information and resolving technical issues.

Availability
Night shifts : 3 PM - 11 PM EST

Weekend Flexibility

Responsibilities:

• Handle customer inquiries and complaints
• Provide information about the products and services
• Troubleshoot and resolve product issues and concerns
• Document and update customer records based on interactions
• Develop and maintain a knowledge base of the evolving products and services

​Qualifications:

• Previous experience in customer service, sales, or other related fields
• Ability to provide assistance to our customers in a professional and efficient manner
• Ability to prioritize and multitask
• Positive and professional demeanor
• Excellent written and verbal communication skills
• Computer skills