Fidelity Investments
VP Global Security Operations Center
Fidelity Investments, Smithfield, Rhode Island, us, 02917
Job Description:
Vice President, Global Security Operations Center
The Role:
The VP, Global Security Operations Center is an experienced security professional who effectively leads teams to protect Fidelity’s associates, customers, properties, and business units. With over 18 campuses domestically and overseas along with 200+ investor centers and remote offices, this VP ensures that the safety, security and domain awareness of these individuals and locations is maintained 24/7 x 365 days a year! This individual is an associate-facing Brand Ambassador for Global Security & Investigations and exudes professionalism and must provide outstanding customer service to Fidelity and its affiliated companies. The location for this role is Smithfield, RI with periodic trips to Merrimack, NH.
The Expertise and Skills You Bring:
Bachelor’s degree required, advanced degree a plus
12+ years of proven experience in an operational/technical security center environment
Ability and experience in effectively managing and leading cross-functional teams and initiatives that drive positive change
Technical knowledge and/or operational knowledge of the latest security center technologies including Everbridge-Visual Command Center, Fusion Risk Management, and Genetec
Ability to problem solve and integrate social media and other open source and intelligence feeds into a domain awareness platform for situational awareness purposes
Experience in implementing and operationalizing security technologies and implementing their analytical capabilities
Outstanding written communication, presentation, and organization skills
Ability to brief senior leaders and executives on the operational capabilities of our security infrastructure and ability to brief them during crisis events
Ability to brief clients on the latest security capabilities
Ability to influence strategic business directions in the security technology arena
Works well independently, performs under pressure, especially during major incidents and deals effectively with ambiguity, and balances multiple tasks and priorities successfully
The Value You Deliver
Advanced knowledge of security principles (incident management, proximity alerting, life safety, investigations, travel security and threat assessment)
Security technology subject matter expertise
A problem finder and problem solver who makes decisions using information, fact patterns and an understanding of the global risk landscape
Can communicate effectively with senior security leadership, site/business unit leadership and business partners, and also develops effective strategic partnerships to influence key decisions and initiatives
Has strategic mentality to improve mobility and retention within the Operations Center arena
Effectively provides around the clock security posture for Fidelity campuses, investor centers, and travelers throughout the world
Enforces corporate and site-wide policies, procedures, and standards related to operational, physical, and technical security management
Has influence and relationships with major government security organizations like the State Department’s Overseas Security Advisory Council and the FBI’s Domestic Security Advisory Council
The Team The Global Security Operations Center (GSOC) is part of the Resilience, Intelligence & Security Operations Center organization that reports into the Chief Security Officer of Fidelity Investments. It is a best in class, innovative capability and has employees located at multiple sites in New England. It works very closely with other security and continuity professionals within the firm at various locations throughout the United States and abroad. It is a 24x7x365 day operation with very modern domain awareness technologies.
Certifications: Company Overview
Fidelity Investments is a privately held company with a mission
to strengthen the financial well-being of our clients.
We help people invest and plan for their future. We assist companies and non-profit organizations in delivering benefits to their employees. And we provide institutions and independent advisors with investment and technology solutions to help invest their own clients’ money.
Join Us
At Fidelity, you’ll find endless opportunities to build a meaningful career that positively impacts peoples’ lives, including yours. You can take advantage of flexible benefits that support you through every stage of your career, empowering you to thrive at work and at home. Honored with a Glassdoor Employees’ Choice Award, we have been recognized by our employees as a top 10 Best Place to Work in 2024. And you don’t need a finance background to succeed at Fidelity—we offer a range of opportunities for learning so you can build the career you’ve always imagined.
Fidelity’s hybrid working model blends the best of both onsite and offsite work experiences. Working onsite is important for our business strategy and our culture. We also value the benefits that working offsite offers associates. Most hybrid roles require associates to work onsite all business days of every other week in a Fidelity office.
Fidelity Investments is an equal opportunity employer. We believe that the most effective way to attract, develop and retain a diverse workforce is to build an enduring culture of inclusion and belonging.
Fidelity will reasonably accommodate applicants with disabilities who need adjustments to participate in the application or interview process. To initiate a request for an accommodation, contact the HR Accommodation Team by sending an email to accommodations@fmr.com.
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The VP, Global Security Operations Center is an experienced security professional who effectively leads teams to protect Fidelity’s associates, customers, properties, and business units. With over 18 campuses domestically and overseas along with 200+ investor centers and remote offices, this VP ensures that the safety, security and domain awareness of these individuals and locations is maintained 24/7 x 365 days a year! This individual is an associate-facing Brand Ambassador for Global Security & Investigations and exudes professionalism and must provide outstanding customer service to Fidelity and its affiliated companies. The location for this role is Smithfield, RI with periodic trips to Merrimack, NH.
The Expertise and Skills You Bring:
Bachelor’s degree required, advanced degree a plus
12+ years of proven experience in an operational/technical security center environment
Ability and experience in effectively managing and leading cross-functional teams and initiatives that drive positive change
Technical knowledge and/or operational knowledge of the latest security center technologies including Everbridge-Visual Command Center, Fusion Risk Management, and Genetec
Ability to problem solve and integrate social media and other open source and intelligence feeds into a domain awareness platform for situational awareness purposes
Experience in implementing and operationalizing security technologies and implementing their analytical capabilities
Outstanding written communication, presentation, and organization skills
Ability to brief senior leaders and executives on the operational capabilities of our security infrastructure and ability to brief them during crisis events
Ability to brief clients on the latest security capabilities
Ability to influence strategic business directions in the security technology arena
Works well independently, performs under pressure, especially during major incidents and deals effectively with ambiguity, and balances multiple tasks and priorities successfully
The Value You Deliver
Advanced knowledge of security principles (incident management, proximity alerting, life safety, investigations, travel security and threat assessment)
Security technology subject matter expertise
A problem finder and problem solver who makes decisions using information, fact patterns and an understanding of the global risk landscape
Can communicate effectively with senior security leadership, site/business unit leadership and business partners, and also develops effective strategic partnerships to influence key decisions and initiatives
Has strategic mentality to improve mobility and retention within the Operations Center arena
Effectively provides around the clock security posture for Fidelity campuses, investor centers, and travelers throughout the world
Enforces corporate and site-wide policies, procedures, and standards related to operational, physical, and technical security management
Has influence and relationships with major government security organizations like the State Department’s Overseas Security Advisory Council and the FBI’s Domestic Security Advisory Council
The Team The Global Security Operations Center (GSOC) is part of the Resilience, Intelligence & Security Operations Center organization that reports into the Chief Security Officer of Fidelity Investments. It is a best in class, innovative capability and has employees located at multiple sites in New England. It works very closely with other security and continuity professionals within the firm at various locations throughout the United States and abroad. It is a 24x7x365 day operation with very modern domain awareness technologies.
Certifications: Company Overview
Fidelity Investments is a privately held company with a mission
to strengthen the financial well-being of our clients.
We help people invest and plan for their future. We assist companies and non-profit organizations in delivering benefits to their employees. And we provide institutions and independent advisors with investment and technology solutions to help invest their own clients’ money.
Join Us
At Fidelity, you’ll find endless opportunities to build a meaningful career that positively impacts peoples’ lives, including yours. You can take advantage of flexible benefits that support you through every stage of your career, empowering you to thrive at work and at home. Honored with a Glassdoor Employees’ Choice Award, we have been recognized by our employees as a top 10 Best Place to Work in 2024. And you don’t need a finance background to succeed at Fidelity—we offer a range of opportunities for learning so you can build the career you’ve always imagined.
Fidelity’s hybrid working model blends the best of both onsite and offsite work experiences. Working onsite is important for our business strategy and our culture. We also value the benefits that working offsite offers associates. Most hybrid roles require associates to work onsite all business days of every other week in a Fidelity office.
Fidelity Investments is an equal opportunity employer. We believe that the most effective way to attract, develop and retain a diverse workforce is to build an enduring culture of inclusion and belonging.
Fidelity will reasonably accommodate applicants with disabilities who need adjustments to participate in the application or interview process. To initiate a request for an accommodation, contact the HR Accommodation Team by sending an email to accommodations@fmr.com.
#J-18808-Ljbffr