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Hispanic Technology Executive Council

Head of Services In-Business Operational Risk and Resiliency, Managing Director

Hispanic Technology Executive Council, New York, New York, us, 10261


Head of Services In-Business Operational Risk and Resiliency, Managing Director

Location: United States, New York, New York The Services In-Business Operational Risk and Resiliency Head is a first line of defence specialist who oversees, manages, and executes operational risk and control responsibilities and drives operational resilience, including continuity of business and crisis management. This position will report directly to the Head of Services Controls and Regulatory Management. Key Responsibilities Drive, support and enable the Services business operational risk management strategy Identify, quantify, prioritize, and report key risks and vulnerabilities within the Business. Lead the operational risk events cycle, which includes the escalation, capture, management, and analysis of operational risk events. Act as a subject matter expert on operational risk and resiliency to provide specialist risk and control advice and guidance and enhance the underlying risk management and control processes. Assess applicability of global policies and impact of local legal and regulatory requirements. Maintain oversight over emerging and existing risks, issues, control weaknesses, control processes, corrective actions, control validations, and control enhancement initiatives. Partner with controls, testing and monitoring leads to track progress to ensure timely completion. Establish and monitor KRIs across the different risk types. Support the Services business on all regulatory reviews and internal audits. Drive the response to existing and new regulatory definitions of operational resilience. Stewardship of business disruption risk in the Services businesses. Represent the Services business globally in operational resilience governance forums. Create structure for operational resilience programs for optimal utilization of resources. Ensure appropriate training and awareness of global Services staff on operational risk and resilience. Qualifications & Leadership Characteristics 15+ years of domain experience in operational risk management in the banking/financial services industry. Strong analytical and strategic thinker. Pragmatic and execution focused. Hands on operator and enabler, who can partner with business lines. Experienced risk challenger aligned with corporate risk culture. Strong leadership skills with a proven track record. Track record of recruiting and managing talent. Continuous improvement mind-set to solve for root causes. Education, Knowledge, Experience and Qualifications Masters Degree/specialized training in risk management, business and/or engineering related fields highly preferred. Strong, direct experience in regulatory engagement. Excellent communications skills verbal & written. Development Value A broad view of large, diverse, and complex Services business globally. Opportunity to grow in a challenging business environment. Job Family Group:

Risk Management Job Family:

Business Risk & Control Time Type:

Full time Primary Location:

New York New York United States Primary Location Full Time Salary Range:

$250,000.00 - $500,000.00 Citi offers competitive employee benefits, including: medical, dental & vision coverage; 401(k); life, accident, and disability insurance; and wellness programs. Anticipated Posting Close Date:

Oct 01, 2024 Citi is an equal opportunity and affirmative action employer.

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