GSOC Manager

Crisis24, a GardaWorld company, is widely regarded as the leading integrated risk management, crisis response, consulting, and global protective solutions firm, serving the world's most influential people, disruptive brands, and prominent organizations. Championed by our advanced Global Operation Centers and our skilled team of intelligence analysts, we offer highly specialized services, security and consulting, with the technology and AI to power it all across the globe.At Crisis24, we go beyond mere employment; we pave the way to a realm where your skills become instrumental in shaping global security, guiding clients through a multifaceted and challenging landscape. Your journey with us will be deeply fulfilling, driven by a powerful sense of purpose and accomplishment.

Within our thriving environment, you'll discover abundant chances for both personal and career advancement. Seize this moment to push your limits, broaden your expertise, and elevate your professional journey to unprecedented levels. Join the Crisis24 team today and be a part of something extraordinary where growth and impact converge.

As a Global Security Operations Manager reporting to the Director of GSOC Operations, you will play a pivotal role in ensuring the collaboration is key to this position, and you will work closely with other managers, team leads, operational personnel and external resources.Key Responsibilities:GSOC Leadership: Lead and inspire a team of highly skilled security professionals, cultivating a culture of excellence, discipline, and innovation. Promote teamwork, growth, and professional development.Strategic Vision: Develop, communicate, and execute the GSOC's strategic vision, aligning it with the company's global security strategy. Continuously elevate the capabilities and efficiency of the GSOC.Operational Oversight: Ensure seamless 24/7 operations of the GSOC, with an unwavering focus on threat detection, risk assessment, and incident response. Ensure the highest level of readiness.

Security Protocols:

Establish

and enforce stringent security protocols, including access control, incident reporting, and response procedures. Stay informed of the latest global security trends, integrating them into GSOC operations.Technology Integration: Stay at the forefront of security technology, overseeing the integration of

cutting-edge

tools and software into GSOC operations. Enable proactive threat identification and response through the effective deployment of security systems.Crisis Management: Develop comprehensive crisis management plans and lead the GSOC team in handling critical incidents effectively, minimizing impact to clients. Continuously refine and enhance response strategies.Risk Analysis: Conduct ongoing risk assessments, threat analysis, and vulnerability management. Adapt strategies to mitigate emerging threats and develop a culture of proactive threat prevention.Global Coordination: Collaborate with regional security teams,

vetted

vendor partners,

law enforcement agencies, and external stakeholders to ensure seamless coordination

in the event of

a security incident. Build strong partnership

s

.Security Program Development: Develop and implement comprehensive security programs that meet or exceed industry standards. Regularly assess and enhance the effectiveness of security programs to stay ahead of evolving threats.Meeting Industry Standards:

Establish

and monitor key performance indicators (KPIs) to assess the GSOC's performance against industry standards. Develop and execute plans to reach and surpass these standards.Team Development: Mentor, train, and develop GSOC staff, ensuring they are equipped with the skills and knowledge to meet the highest standards in security operations. Promote a culture of continuous learning and improvement.Reporting: Provide detailed reports to senior management and clients, offering insights, metrics, and recommendations to enhance security measures. Ensure transparent and effective communication channels.Other managers and team

leads

across departmentsOperational staff supporting day-to-day security operationsExternal partners, including vetted vendors and law enforcement agenciesClients and senior management for reporting and strategy alignmentMinimum And Desired QualificationsBachelor's degree in a relevant field; advanced degrees and industry certifications preferred (e.g., CPP, PSP).A minimum of 7-10 years of progressive experience in security operations, including a substantial

track record

in managing a GSOC.Proven experience in team leadership and strategic planning.In-depth knowledge of security technologies, threat intelligence, and best practices in the industry.Exceptional problem-solving skills, with the ability to make informed decisions in high-pressure situations.Strong communication

and interpersonal skills to liaise with internal and external stakeholders.Proficiency

in relevant software and tools for security management and incident reporting.A commitment to upholding the highest ethical and professional standards in the security industry.Medical, Dental, Vision, and Life Insurance, Competitive 401k

.Employee Assistance Program (EAP).Information SecurityProtect the data and systems of Crisis24 and its stakeholders by adhering to policies, reporting incidents and potential problems, completing regular training, and identifying opportunities for improvement.Crisis24, A GardaWorld Company is dedicated to equal opportunity in employment. We are committed to a work environment that celebrates diversity. We do not discriminate against any individual based on race, color, sex, national origin, age, religion, marital or parental status, sexual orientation, gender identity, gender expression, military or veteran status, disability, or any factors protected by applicable laws.

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