Lemons and Limes Boutique
Store Manager- Lemons and Limes Boutique
Lemons and Limes Boutique, Cincinnati, Ohio, United States, 45208
Job Title: Store Manager
Reports to: Area/Regional Manager
Job Summary:
The Store Manager is responsible for managing the overall store operations, ensuring high levels of customer service, driving sales performance, and managing a team of employees. This includes overseeing inventory management, staffing, store maintenance, and implementing company policies and procedures to achieve business objectives. Key Responsibilities:
Leadership & Team Management:
Recruit, train, and supervise store employees. Set clear performance expectations and provide regular feedback. Foster a positive and inclusive work environment. Conduct performance evaluations and handle disciplinary actions as needed. Schedule staff shifts to ensure adequate coverage.
Sales & Customer Service:
Develop and implement strategies to meet or exceed sales targets. Analyze sales data and develop action plans to drive revenue growth. Ensure excellent customer service is provided by staff at all times. Handle escalated customer complaints and resolve issues promptly.
Operations & Inventory Management:
Oversee daily operations, including opening and closing procedures. Ensure store cleanliness, organization, and proper product displays. Manage inventory levels, order new stock, and conduct regular stock checks. Implement loss prevention strategies to reduce shrinkage.
Financial Management:
Monitor and manage the store’s budget, including expenses, payroll, and other financial aspects. Prepare financial reports for upper management. Ensure compliance with all cash handling and financial procedures.
Compliance & Safety:
Ensure that the store adheres to all company policies, procedures, and legal requirements. Implement health and safety procedures and ensure a safe environment for staff and customers. Conduct regular risk assessments and store audits.
Marketing & Merchandising:
Collaborate with marketing teams to execute promotional campaigns. Ensure the store's visual merchandising aligns with company standards. Monitor competitors and suggest pricing or product adjustments.
Required Skills & Qualifications:
Proven experience in a retail management or supervisory role. Strong leadership and team-building skills. Excellent communication, problem-solving, and organizational abilities. Ability to analyze sales data and develop action plans. Experience with inventory management and loss prevention. Proficiency in basic computer applications (POS systems, spreadsheets). Strong customer service orientation. Educational Requirements:
Bachelor’s degree in business, retail management, or a related field is preferred, but not required. Relevant experience can substitute for formal education. Work Environment:
Retail store environment. May require standing for extended periods. Willingness to work flexible hours, including weekends and holidays.
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Reports to: Area/Regional Manager
Job Summary:
The Store Manager is responsible for managing the overall store operations, ensuring high levels of customer service, driving sales performance, and managing a team of employees. This includes overseeing inventory management, staffing, store maintenance, and implementing company policies and procedures to achieve business objectives. Key Responsibilities:
Leadership & Team Management:
Recruit, train, and supervise store employees. Set clear performance expectations and provide regular feedback. Foster a positive and inclusive work environment. Conduct performance evaluations and handle disciplinary actions as needed. Schedule staff shifts to ensure adequate coverage.
Sales & Customer Service:
Develop and implement strategies to meet or exceed sales targets. Analyze sales data and develop action plans to drive revenue growth. Ensure excellent customer service is provided by staff at all times. Handle escalated customer complaints and resolve issues promptly.
Operations & Inventory Management:
Oversee daily operations, including opening and closing procedures. Ensure store cleanliness, organization, and proper product displays. Manage inventory levels, order new stock, and conduct regular stock checks. Implement loss prevention strategies to reduce shrinkage.
Financial Management:
Monitor and manage the store’s budget, including expenses, payroll, and other financial aspects. Prepare financial reports for upper management. Ensure compliance with all cash handling and financial procedures.
Compliance & Safety:
Ensure that the store adheres to all company policies, procedures, and legal requirements. Implement health and safety procedures and ensure a safe environment for staff and customers. Conduct regular risk assessments and store audits.
Marketing & Merchandising:
Collaborate with marketing teams to execute promotional campaigns. Ensure the store's visual merchandising aligns with company standards. Monitor competitors and suggest pricing or product adjustments.
Required Skills & Qualifications:
Proven experience in a retail management or supervisory role. Strong leadership and team-building skills. Excellent communication, problem-solving, and organizational abilities. Ability to analyze sales data and develop action plans. Experience with inventory management and loss prevention. Proficiency in basic computer applications (POS systems, spreadsheets). Strong customer service orientation. Educational Requirements:
Bachelor’s degree in business, retail management, or a related field is preferred, but not required. Relevant experience can substitute for formal education. Work Environment:
Retail store environment. May require standing for extended periods. Willingness to work flexible hours, including weekends and holidays.
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