Technical Business Analyst

Job Title: Technical Business Analyst

Location: Virtual

Tri state candidate or EST candidate

(P&C insurance with Majesco )

Job Description:

Highly skilled and experienced Technical Business Analyst to lead and support Accident & Health Policy Administration System (PAS) and Excess PAS projects. Extensive experience in Group Accident Insurance Plans, Accident and Health Coverage, and Participant Accident Insurance. This role requires a confident, proactive, and collaborative individual who excels in working with stakeholders across various levels. The candidate must have exceptional communication skills and a proven track record in delivering results for large-scale A&H PAS projects.

Key Responsibilities:

• Lead the business analysis efforts for Group Accident Insurance Plans, Accident and Health Coverage, and Participant Accident Insurance-related projects within PAS systems.
• Collaborate closely with stakeholders to gather, analyze, and document requirements for PAS projects, ensuring alignment with business goals and compliance with insurance standards.
• Create Demands and analyse tickets created in Service Now and provide resolution.
• Translate complex business requirements into functional specifications for the development team and ensure that PAS solutions meet stakeholder expectations.
• Work with cross-functional teams including product managers, underwriters, actuaries, and IT to ensure the successful delivery of PAS implementations.
• Provide subject matter expertise on A&H insurance products, particularly in Group Accident and Excess Coverage plans.
• Facilitate meetings with stakeholders to drive project requirements, resolve conflicts, and ensure stakeholder engagement throughout the project lifecycle.
• Monitor project progress, manage risks, and provide regular updates to stakeholders and senior management.
• Ensure that PAS configurations and customizations adhere to regulatory requirements and industry best practices.

Requirements

• 10+ years of experience as a Business Analyst in the Accident and Health (A&H) Insurance domain, with a focus on Group Accident Insurance Plans and Participant Accident Insurance.
• Extensive experience working on Policy Administration System (PAS) projects, particularly in the Accident & Health and Excess Insurance domains.
• Proven ability to work effectively with diverse stakeholders, including business leaders, product managers, and IT teams.
• Deep understanding of Group Accident Insurance, Accident and Health Coverage, and Participant Accident Insurance products and regulations.
• Familiarity with A&H policy lifecycle, underwriting, claims, and compliance.
• Exceptional communication skills, both oral and written, with the ability to present complex information in a clear and concise manner.
• Strong leadership and stakeholder management skills, with a proven ability to lead discussions and negotiations across teams.
• Ability to work independently and manage multiple high-priority projects simultaneously.
• Familiarity with PAS platforms specific to the Accident & Health insurance industry specifically in Group Accident Insurance Plans , Accident Health Coverage and Participant Accident Insurance.
• Strong proficiency in business analysis tools and methodologies.
• Ability to document and manage complex business and technical requirements.
• Bachelor's degree in Business, Information Technology, or a related field.