Business Intelligence Analyst

Want to leverage your technical sales skills working in the Computer Networking industry for an innovative, fast-growing company?

If yes, this role might be for you: We are seeking a skilled and experienced Business Intelligence Analyst to join our team at Domotz.

In this role, you will be responsible for leveraging data to drive strategic decision-making, improving our product offerings and business operations.

The Role

As our Business Intelligence Analyst, you will be the source of truth for the company. You will work closely with leaders from our GTM teams through the rest of the company to understand our business and leverage data that drives key business decisions and ultimately drives revenue growth.

This is a highly influential role that offers the unusual opportunity to build a Business Intelligence function from scratch, the right way.

Key Responsibilities

• Develop and implement BI strategies that align with our product goals and overall business objectives.
• Collect, analyze, and interpret complex data sets related to business performance, user behavior, and product usage.
• Design and maintain robust data architecture, including data warehouses and data lakes, to support efficient data analysis and reporting.
• Create and maintain interactive dashboards and reports using BI tools such as Tableau, Power BI, or similar platforms to visualize key performance indicators (KPIs) for various stakeholders.
• Collaborate with cross-functional teams, including product management, sales, and customer success, to identify data-driven insights that can enhance our Network Monitoring product and improve customer satisfaction.
• Implement data governance policies and procedures to ensure data accuracy, security, and compliance with relevant regulations.
• Stay up-to-date with the latest trends in BI, data analytics with a particular focus on their application in SaaS companies to continuously improve our BI capabilities.
• Provide data-driven recommendations to senior management to support strategic decision-making and product development initiatives.

Ideal Candidate Profile

• Bachelor's or Master's degree in Computer Science, Information Systems, Data Analytics, or a related field.
• 5+ years of experience in business intelligence, data analysis, or a similar role, preferably in the SaaS or network monitoring industry.
• Strong proficiency in SQL and experience with data visualization tools such as Tableau, Power BI, or Qlixxk. Bonus points if you have experience with Zoho Analytics.
• Familiarity with cloud-based data warehousing solutions and big data technologies.
• Experience with data mining, statistical analysis, and predictive modeling techniques.
• Excellent understanding of SaaS product metrics and performance indicators.
• Strong analytical and problem-solving skills with attention to detail.
• Exceptional communication skills, with the ability to translate complex technical concepts into actionable insights for non-technical stakeholders.
• Self-motivated with the ability to work independently and manage multiple projects simultaneously.

What We Offer

• Opportunity to build a BI discipline from the ground up, with few inherited legacy systems or processes
• Clear path for career growth, tailored to your ambitions (leadership or senior IC track)
• Collaborative work environment with smart, driven colleagues who value respect and professionalism
• Competitive compensation package
• 14 Days of vacation per calendar year (prorated per partial years) in addition to 11 bank holidays.
• 401k Contributions: We offer 4% matching starting six months after the start date.
• Health Plans: We cover 60% of the cost for the employee and their dependents, including dental and vision.

About You

Incessantly curious, you love to understand the details of how a business really works, and you are passionate about leveraging technology and data to improve the operations of the business. You're equally comfortable diving deep into technical details and collaborating with stakeholders across the organization. Most importantly, you're a great team player who thrives in a collaborative, no-nonsense work environment. If you're excited about the challenge of building a best-in-class Business Intelligence function and working with a team of smart, good people who don't tolerate assholes in the workplace, we want to hear from you!

About Us

Domotz is a leading Software as a Service (SaaS) provider specializing in network monitoring and management solutions. Our innovative platform empowers IT professionals, integrators, and service providers with comprehensive tools to manage and secure networks efficiently. At Domotz, we are committed to delivering excellence and fostering a culture of innovation, collaboration, and customer-centricity.

Domotz is an equal-opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

Join us at Domotz and be a part of a team that's shaping the future of network management and security!