Four Seasons Hotels Ltd. is hiring: Overnight Seaway Residential Concierge in Mi
Four Seasons Hotels Ltd., Miami Beach, FL, United States
About Four Seasons:
Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.
At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.
About the location:
Oceanfront elegance within an iconic social club setting. From the moment it first opened its doors on New Year's Eve 1930, The Surf Club has hosted history. It is here that you will find Four Seasons Hotel at The Surf Club. An icon in the Miami Beaches, located near Sunny Isles, this beachside hotel brings a new era of luxury, with celebrated dining and a world-class spa, to its Surfside shores.
About the role
The Seaway Residential Concierge will hold Four Seasons Culture Standards with high regard, as they are the first and last impression of our residences. The Residential Concierge will escort and give a residence and hotel orientation to all arriving residents and/or guests and ensure that all residents' parcels are handled promptly and accurately. The Residential Concierge will also respond to requests in a timely and efficient manner set forth by our core standards.
What you will do
* Provide information regarding hotel events, outlets and amenities
* Answer telephones at the residences concierge desk, deliver messages, packages, faxes, newspapers, letters, etc. to condominiums
* Perform any special projects deemed necessary by your direct supervisor/concierge or the Residential Office Manager
* Ability to properly handle incoming and outgoing mail, packages and faxes.
* Ability to know what activities are available in the city, i.e. theater, the arts, special exhibits, concerts, shows, sports, leisure activities, sightseeing tours, etc. and to establish close contacts with people in these areas to provide information, ticketing, reservations, etc. for residents.
What you bring
* Luxury hotel/ residential experience
* Ability to connect with guests and residents
* College degree preferable
What we offer:
* Competitive Salary, wages, and a comprehensive benefits package
* Excellent Training and Development opportunities
* Complimentary Accommodation at other Four Seasons Hotels and Resort
* Complimentary Dry Cleaning for Employee Uniforms
* Complimentary Employee Meals
* Complimentary Parking
Schedule & Hours:
* Full Time(early mornings, days, evenings, overnights, weekends and holidays.)
US work authorization is required unless the candidate is currently in a managerial position at a Four Seasons location. Current Four Seasons managers may qualify for L-1 visa sponsorship
Four Seasons is an Equal Opportunity, Affirmative Action employer. Minorities, women, veterans, and individuals with disabilities are encouraged to apply. To access the 'EEOC is The Law' Information poster please visit this website - https://eeoc.gov/sites/default/files/migrated_files/employers/poster_screen_reader_optimized.pdf
Four Seasons is an Equal Opportunity, Affirmative Action employer. Minorities, women, veterans, and individuals with disabilities are encouraged to apply. To access the 'EEOC is The Law' Information poster please visit this website - https://eeoc.gov/sites/default/files/migrated_files/employers/poster_screen_reader_optimized.pdf