YMCA
VP of Operations - Membership and Health & Wellness
YMCA, Manchester, New Hampshire, us, 03103
The Granite YMCA is seeking an experienced professional to join our dynamic and impactful team as the Vice President of Operations.
Job Description
This position will focus on strategies, growth, best practices, and general operations for The Granite YMCA as it relates to Membership and Health & Wellness. The incumbent will further oversee several branches, their operations and supervise key branch leadership.
The Granite YMCA is a collection of several independent YMCAs that have merged over the last 25 years. Our general membership and health & wellness operations vary across our service area, but our branches have deep and strong ties to their communities. The Granite YMCA has seen incredible growth in membership since the end of COVID, and our next strategic steps involve aligning our operations for continued growth. We have a $ 26 million association with $6 million in membership revenue and 4 YMCAs with membership/fitness programs.
The position also oversees the Health Intervention branch and associated programs. These programs and services include Chronic Disease Management, Mood Lifters and Mental Health Support, and collaborations with other YMCAs, local hospitals, the federal government, and CDC. Our Health Intervention programs have been recognized nationally and have strong knowledgeable leadership.
Qualifications
Bachelor’s degree in business or recreation management preferred, or equivalent combination of degree and/or experience
Minimum of 7 years’ management experience, preferably with a YMCA or similar non-profit agency
Minimum of 5 years’ experience in related program management
Minimum of 5 years’ experience overseeing a combination of membership, sales, retention, health and wellness services
YMCA Multi-Team Leader certification or ability to obtain within two years
Ability to establish and maintain collaborations with community organizations
Possess strong organizational, interpersonal communication and relationship building skills
Strong technical aptitude including Microsoft Office Suite, general computer and tablet functions
Essential Functions
Oversee Association strategies, growth, best practices, and general operations of Membership and Health & Wellness for the Granite YMCA
Oversee assigned branch leadership, branch operations and programs; execute advanced supervision, and ensure effectiveness and efficiencies in assigned program areas
Oversee related Quality Circles, committees and project cohorts
Recruit, onboard, and train assigned branch leadership and direct reports
Supervise, evaluate and develop direct reports, including professional development plans, with the goal to meet or exceed organizational performance measures
Supervise key Association leadership as related to Membership and Health & Wellness
Serve as a participant on the Senior Management Team for The Granite YMCA
Collaborate with and support the respective Community Advisory Boards
Support the annual budget preparation and monitoring that guides achievement of financial outcomes and expense management
Represents and promotes the YMCA in the local community and develops positive working relationships with other organizations, businesses, and governmental entities; supports branch leadership efforts in developing strong community influence
Foster a climate of innovation to develop programs that support the Y mission, goals, and strategies
This is a full-time salaried position with an extensive benefits package including:
Generous paid vacation time (4 weeks paid time off & 6 Holidays to start that accrues with tenure)
50% discount on Childcare, Summer Day Camp, and Overnight Camp services
After qualifying, 8% employer contribution to retirement fund
Tuition discounts to some NH and online schools
Paid professional development opportunities
Medical, Dental and Vision Insurance
Free Family YMCA Membership
Discounts on Y Programs
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Job Description
This position will focus on strategies, growth, best practices, and general operations for The Granite YMCA as it relates to Membership and Health & Wellness. The incumbent will further oversee several branches, their operations and supervise key branch leadership.
The Granite YMCA is a collection of several independent YMCAs that have merged over the last 25 years. Our general membership and health & wellness operations vary across our service area, but our branches have deep and strong ties to their communities. The Granite YMCA has seen incredible growth in membership since the end of COVID, and our next strategic steps involve aligning our operations for continued growth. We have a $ 26 million association with $6 million in membership revenue and 4 YMCAs with membership/fitness programs.
The position also oversees the Health Intervention branch and associated programs. These programs and services include Chronic Disease Management, Mood Lifters and Mental Health Support, and collaborations with other YMCAs, local hospitals, the federal government, and CDC. Our Health Intervention programs have been recognized nationally and have strong knowledgeable leadership.
Qualifications
Bachelor’s degree in business or recreation management preferred, or equivalent combination of degree and/or experience
Minimum of 7 years’ management experience, preferably with a YMCA or similar non-profit agency
Minimum of 5 years’ experience in related program management
Minimum of 5 years’ experience overseeing a combination of membership, sales, retention, health and wellness services
YMCA Multi-Team Leader certification or ability to obtain within two years
Ability to establish and maintain collaborations with community organizations
Possess strong organizational, interpersonal communication and relationship building skills
Strong technical aptitude including Microsoft Office Suite, general computer and tablet functions
Essential Functions
Oversee Association strategies, growth, best practices, and general operations of Membership and Health & Wellness for the Granite YMCA
Oversee assigned branch leadership, branch operations and programs; execute advanced supervision, and ensure effectiveness and efficiencies in assigned program areas
Oversee related Quality Circles, committees and project cohorts
Recruit, onboard, and train assigned branch leadership and direct reports
Supervise, evaluate and develop direct reports, including professional development plans, with the goal to meet or exceed organizational performance measures
Supervise key Association leadership as related to Membership and Health & Wellness
Serve as a participant on the Senior Management Team for The Granite YMCA
Collaborate with and support the respective Community Advisory Boards
Support the annual budget preparation and monitoring that guides achievement of financial outcomes and expense management
Represents and promotes the YMCA in the local community and develops positive working relationships with other organizations, businesses, and governmental entities; supports branch leadership efforts in developing strong community influence
Foster a climate of innovation to develop programs that support the Y mission, goals, and strategies
This is a full-time salaried position with an extensive benefits package including:
Generous paid vacation time (4 weeks paid time off & 6 Holidays to start that accrues with tenure)
50% discount on Childcare, Summer Day Camp, and Overnight Camp services
After qualifying, 8% employer contribution to retirement fund
Tuition discounts to some NH and online schools
Paid professional development opportunities
Medical, Dental and Vision Insurance
Free Family YMCA Membership
Discounts on Y Programs
#J-18808-Ljbffr