CEDCO: The Mill Casino Hotel & RV Park is hiring: Security Shift Manager in
CEDCO: The Mill Casino Hotel & RV Park, North Bend, OR, United States
Job Description
Let's Be Friends!
At The Mill Casino, there's nothing better than being around your friends, and that's exactly the atmosphere we want to create here. We want team members to feel like they're welcomed with the unique experiences and growth we can offer. Come be part of the special atmosphere and hospitality of the hotel, or the welcoming, fun and friendly character of the restaurants and casino. Join our team in its dedication to be the leading destination for gaming and hospitality on the beautiful, southern Oregon coast!
BASIC FUNCTION (the primary purpose of this position): The primary function of this position is to promote a safe and secure environment for the Mill Casino, its guests, and employees. This position also observes and ensures that overall operations conform to casino policy. This position is responsible for the overall performance of personnel assigned to their shift. This person must demonstrate and possess management, leadership skills and sound judgment. This person must be a team player and must possess the attitude needed to set the example for subordinates. This person must be confident enough in his/her own abilities to train the subordinate staff on his/her shift.
PRINCIPAL ACTIVITIES & RESPONSIBILITIES:
- Promote a clean, safe, healthy, and friendly environment for employees and guests.
- Address safety concerns pro-actively, reporting to Safety Committee and the Director of Security.
- Ensure guest and employee escorts to and from the casino when requested.
- Ensure escorts for large sums of money and chips in the casino.
- Provide security assessment and guidance on all organizational levels.
- Assist and administer in the development and compliance of casino operational policies and procedures.
- Ensure compliance of casino policy and report policy infractions to the Director of Security.
- Exercise discretion and independent judgment in handling both routine and non-routine situations.
- Ensure that regular training is conducted for both experienced and new Security Personnel.
- Ensure that security is providing patrols of all casino property.
- Ensure machine and table drops completed timely and efficiently.
- Do not allow unauthorized persons on casino property (I.E. restricted or overly intoxicated persons).
- Do not allow minors on the gaming floor.
- Assist with altercations when necessary.
- Assist with departmental budget concerns.
- Communicate with various levels of management in overseeing security of the entire operation.
- In the absence of the Director of Security may be delegated to assume the duties of this position.
- Ensure observed or reported suspicious activity and or drug use is appropriately handled and documented.
- Observe and use proper chain of command in handling functions of the job; maintain confidentiality.
- Review and approve security reports delivering approved reports to record keeper.
- Respond and/or assist with medical emergencies.
- Ensure daily activity reports and head counts are completed correctly.
- Conduct or monitor operational departmental duties.
- Assist in the training and development of Tribal Member employees following the Mill Casino's Tribal Member Preference Policies.
- Monitor shift overtime in a cost conscious and effective manner.
- Openly participate in solving property issues while working effectively with all property managers
- Accept responsibility and provide guidance for the entire security department as a departmental leader.
- Attend any necessary training to further work related experience.
- Other duties as assigned.
POSITION REQUIREMENTS (objective educational or technical training required; skills; and years of experience):
- Must be 21 years of age.
- Must have a HS Diploma or GED with additional related college, and/or professional courses and training (degree preferred but not required). May use previous work experience in place of formal education including law enforcement or military experience.
- Must have a current valid Oregon Driver's License or the ability to obtain one within 30 days of hire.
- Must have at least three years or more of fulltime employment experience served in Casino Security and/or Law Enforcement (military or civilian).
- 2 years of supervisory experience required. Supervisory experience served in the security profession preferred, Security supervisory experience within a hospitality industry highly preferred.
- EMR Certification or ability to obtain EMR certification within 1 year of hire.
- Must demonstrate excellent verbal and written communication skills.
- Must demonstrate excellent organizational skills.
- Must be able to assume the duties of the Director as needed.
- Must be able to obtain and maintain an OLCC Service Permit.
- Computer skills must include Microsoft word, office, Excel, and windows application for word processing required.
- Must be able to observe chain of command and follow verbal and written instructions.
- Must maintain home or cell phone number listed on the Security Department roster.
- Must pass and remain in compliance with Coquille Gaming Commission background check and drug free work place policies.
PHYSICAL DEMANDS/WORK ENVIRONMENT
The Ability To:
- Work weekends, holidays, and all shifts as required by the Security Department.
- Stand for extended period of time.
- Walk for extended periods of time.
- Respond to emergency situations within a reasonable time, running to the emergency may be required.
- Lift a minimum of 40 pounds.
- Sit for long periods of time if the situation dictates.
- Make decisions under pressure.
- Manage anger, stress, fear, violence and hostility of others appropriately.
- Work in an environment that may expose you to second hand smoke and / or outdoor elements.
- Work in an environment that may expose you to loud noises from the casino floor.
This description of duties, responsibilities and requirements is a summary, and is not intended to include all that may be assigned or required.
The Mill Casino • Hotel & RV Park is owned by the Coquille Indian Tribe. Team members at The Mill are eligible for a comprehensive health care benefit, generous time off policy, 401-K retirement with 4% company match and other benefits.
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