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Vertex Solutions Inc.

Insurance Business Analyst Job at Vertex Solutions Inc. in New York

Vertex Solutions Inc., New York, NY, United States


We are looking for an experienced Insurance Business Analyst to work closely with stakeholders to define, analyze, and document business requirements for insurance-related systems and processes. This role will involve understanding insurance business workflows, translating business needs into technical requirements, and collaborating with development teams to ensure the delivery of high-quality insurance solutions.


This is a Hybrid role to NYC or Princeton NJ 3 days a week

Must have P&C insurance and guidewire or duck creek experience


Key Responsibilities

  • Requirements Gathering: Lead the process of gathering and documenting detailed business and functional requirements for insurance-related projects, such as policy, claims, billing, and underwriting.
  • Stakeholder Collaboration: Engage with internal and external stakeholders, including product managers, insurance agents, underwriters, and technical teams, to elicit requirements and clarify project objectives.
  • Process Analysis and Improvement: Analyze current insurance business processes, identify inefficiencies, and suggest improvements to streamline operations and optimize workflows.
  • Documentation: Create clear, concise, and comprehensive documentation, including requirement specifications, process flows, user stories, and acceptance criteria.
  • Solution Design Support: Work closely with development teams to provide insights into insurance workflows and help design solutions that meet business and regulatory requirements.
  • Testing and Validation: Collaborate with QA teams to ensure requirements are met in test cases; participate in UAT (User Acceptance Testing) to confirm solutions meet business needs.
  • Project Support: Assist project managers and teams by tracking requirement changes, supporting implementation, and ensuring timely project delivery.


Required Skills and Qualifications

  • Bachelor’s Degree in Business, IT, or a related field; insurance certifications or designations (e.g., CPCU, AINS) are a plus.
  • 3-5 years of experience as a Business Analyst, preferably within the insurance industry (auto, health, life, or P&C).
  • Knowledge of Insurance Processes: Understanding of insurance principles, including policy lifecycle, claims processing, billing, and underwriting.
  • Technical Acumen: Familiarity with insurance software solutions, preferably Guidewire, Duck Creek, or similar.
  • Analytical Skills: Strong analytical and problem-solving abilities, with an eye for detail in requirement specification and process analysis.
  • Communication Skills: Excellent written and verbal communication skills, with the ability to explain complex insurance concepts to non-technical audiences.
  • Tools Proficiency: Proficient in tools like Microsoft Office Suite, Visio, Jira, and Confluence for documentation, process modeling, and project tracking.
  • Adaptability: Ability to work in a fast-paced environment and manage multiple priorities with a proactive approach.


Vertex Solutions Inc. is an Equal Opportunity Employer and does not discriminate on the basis of race, color, creed, national origin, ancestry, religion, age, citizenship, sex, marital or veteran status, disability or handicap, sexual orientation or any other basis prohibited by applicable law.