Ashley Hall
IT/Tech Help Desk Associate
Ashley Hall, Charleston, South Carolina, United States, 29408
Hourly/Staff - Position - Other
Job Number 3700253894
Start Date
Open Date
Closing Date
Department:
Information Services Reports To:
Director of Technology
Position Summary: The Information Services department is seeking a motivated and tech-savvy individual to join our team as a part-time IT/Tech Help Desk Associate. This role is ideal for someone passionate about technology and eager to gain hands-on experience in a professional setting. The person in this position will support the Director of Technology with various IT tasks, including help desk ticket resolution, hardware reformatting, IT storage management, and audiovisual (AV) support.
Key Responsibilities:
Assist in clearing IT help desk tickets by troubleshooting and resolving common issues. Reformat and prepare hardware (laptops, desktops, Chromebooks) for new and returning users. Set up and manage AV equipment for events, including projectors, speakers, and Promethean boards. Organize and maintain IT storage areas, ensuring equipment is stored securely and inventory is updated. Collaborate with the IT team on additional tech-related tasks and projects as needed. Provide excellent customer service to internal staff and students, addressing technology questions and concerns professionally. Qualifications:
Basic knowledge of IT support, including hardware troubleshooting and software reinstallation. Experience with Google Workspace (G Suite) and Chromebook management. Familiarity with Microsoft Windows and macOS environments. Ability to follow instructions for device setup and reformatting procedures. Experience with audiovisual (AV) setups and equipment. Strong organizational skills and attention to detail. Excellent communication skills and a customer-oriented approach. Preferred Qualifications:
Previous experience in an IT or tech support role. Experience with help desk ticketing systems or software. Position Details:
Job Type:
Part-Time, hourly Hours:
15-20 hours per week Location:
On-site
Join Our Team! If you're looking to expand your IT skills in a dynamic and supportive environment, we'd love to hear from you. This role is an excellent opportunity to gain hands-on experience and work alongside experienced IT professionals.
How to Apply: Ashley Hall offers a competitive salary that is commensurate with experience. Interested candidates can send their cover letter and resume to Lynsey Barrows, Director of Human Resources, at barrowsl@ashleyhall.org.
Ashley Hall is an Equal Opportunity Employer and does not discriminate on the basis of race, color, religion, sex, pregnancy, gender identity, sexual orientation, national origin, age, disability or genetic information.
Job Attachment View Attachment
Job Number 3700253894
Start Date
Open Date
Closing Date
Department:
Information Services Reports To:
Director of Technology
Position Summary: The Information Services department is seeking a motivated and tech-savvy individual to join our team as a part-time IT/Tech Help Desk Associate. This role is ideal for someone passionate about technology and eager to gain hands-on experience in a professional setting. The person in this position will support the Director of Technology with various IT tasks, including help desk ticket resolution, hardware reformatting, IT storage management, and audiovisual (AV) support.
Key Responsibilities:
Assist in clearing IT help desk tickets by troubleshooting and resolving common issues. Reformat and prepare hardware (laptops, desktops, Chromebooks) for new and returning users. Set up and manage AV equipment for events, including projectors, speakers, and Promethean boards. Organize and maintain IT storage areas, ensuring equipment is stored securely and inventory is updated. Collaborate with the IT team on additional tech-related tasks and projects as needed. Provide excellent customer service to internal staff and students, addressing technology questions and concerns professionally. Qualifications:
Basic knowledge of IT support, including hardware troubleshooting and software reinstallation. Experience with Google Workspace (G Suite) and Chromebook management. Familiarity with Microsoft Windows and macOS environments. Ability to follow instructions for device setup and reformatting procedures. Experience with audiovisual (AV) setups and equipment. Strong organizational skills and attention to detail. Excellent communication skills and a customer-oriented approach. Preferred Qualifications:
Previous experience in an IT or tech support role. Experience with help desk ticketing systems or software. Position Details:
Job Type:
Part-Time, hourly Hours:
15-20 hours per week Location:
On-site
Join Our Team! If you're looking to expand your IT skills in a dynamic and supportive environment, we'd love to hear from you. This role is an excellent opportunity to gain hands-on experience and work alongside experienced IT professionals.
How to Apply: Ashley Hall offers a competitive salary that is commensurate with experience. Interested candidates can send their cover letter and resume to Lynsey Barrows, Director of Human Resources, at barrowsl@ashleyhall.org.
Ashley Hall is an Equal Opportunity Employer and does not discriminate on the basis of race, color, religion, sex, pregnancy, gender identity, sexual orientation, national origin, age, disability or genetic information.
Job Attachment View Attachment