Insight Global
Desktop Support Technician
Insight Global, St Louis, Missouri, United States,
Insight Global is seeking 2 individuals for a 12-month contract to work onsite in Clayton, MO, during normal office hours (8 AM - 5 PM) at one of our IT clients. These individuals will assist with the addition of 1,000 new PCs and be responsible for providing hardware and software support, troubleshooting, imaging, and patching for workstations, laptops, and printers for internal teams. They will offer desktop support in a multi-site environment and evaluate and document hardware and software configuration procedures. Additionally, they will update documentation in SharePoint related to change management and processes. This role includes a customer-facing component where the technicians will educate uon the proper usage of company hardware and applications. They will also coordinate with suppliers, vendors, and external support staff to maintain systems. There is a chance that they will be driving up to 20 miles per day from site to site, all local locations.
We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com .
To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/ .
Required Skills & Experience
2 years of desktop support experience Experience configuring PC's Understanding of software and network management protocol (DHCP) Windows 10 and 11 operating system Associate's Degree Ability to work 5 days onsite in Clayton, MO
Nice to Have Skills & Experience
SharePoint
Benefit packages for this role will start on the 31st day of employment and include medical, dental, and vision insurance, as well as HSA, FSA, and DCFSA account options, and 401k retirement account access with employer matching. Employees in this role are also entitled to paid sick leave and/or other paid time off as provided by applicable law.
We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com .
To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/ .
Required Skills & Experience
2 years of desktop support experience Experience configuring PC's Understanding of software and network management protocol (DHCP) Windows 10 and 11 operating system Associate's Degree Ability to work 5 days onsite in Clayton, MO
Nice to Have Skills & Experience
SharePoint
Benefit packages for this role will start on the 31st day of employment and include medical, dental, and vision insurance, as well as HSA, FSA, and DCFSA account options, and 401k retirement account access with employer matching. Employees in this role are also entitled to paid sick leave and/or other paid time off as provided by applicable law.