Insight Global
Entry-Level Help Desk
Insight Global, New York, New York, us, 10261
Insight Global is seeking an entry level help desk specialist to sit onsite at one of our largest entertainment clients in New York. This person will be responsible for assisting with onsite venue technology support as a result of the holiday season. Day to day responsibilities include troubleshooting hardware and systems for our clients' venue and keeping the venue running. This person will be working on the point of sale system, Office 365, Windows/Mac, Exchange, and ServiceNow for tickets. They will be working 40 hours a week but their schedule need to be flexible as working some nights and weekends will be required. While this is a 1 month contract, there is a possibility (no guarantee) to get extended, and if not extended, high chance of calling back and utilizing again down the line.
We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com .
To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/ .
Required Skills & Experience
2-4 years of help desk experience Experience utilizing Servicenow for help desk tickets Experience with both windows and Mac (70/30 windows/mac) Office 365
Benefit packages for this role will start on the 31st day of employment and include medical, dental, and vision insurance, as well as HSA, FSA, and DCFSA account options, and 401k retirement account access with employer matching. Employees in this role are also entitled to paid sick leave and/or other paid time off as provided by applicable law.
We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com .
To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/ .
Required Skills & Experience
2-4 years of help desk experience Experience utilizing Servicenow for help desk tickets Experience with both windows and Mac (70/30 windows/mac) Office 365
Benefit packages for this role will start on the 31st day of employment and include medical, dental, and vision insurance, as well as HSA, FSA, and DCFSA account options, and 401k retirement account access with employer matching. Employees in this role are also entitled to paid sick leave and/or other paid time off as provided by applicable law.