Desktop Support Technician

Deployment Technician Onsite Des Moines, IA Technical Customer Service Troubleshooting Imaging/Deployment Hardware & Software Installation Windows Job Description Join one of the top Healthcare systems in the United States. In effort to improve patient care and efficiency, our Healthcare client is rolling out practices and assisting end-users in becoming familiar with technology transitions. Duties Technicians will be responsible for finding and documenting devices in the healthcare inventory system. Technicians will provide an individual daily report to project leads as a back up to daily activity reported online. Be subject to both the hospitals and ambulatory sites for our all Inventory and Assessment activities. Install and deploy the newly acquired hardware and peripherals in preparation for go live. Image, Deploy and Install all devices on the daily pick lists. Unbox equipment, breakdown the packaging materials and dispose. Ensure the site has capable devices for required workflows and all capable devices to be tested for all documented functions. As a team, test every device and ensure 100% functionality. Follow scripts that provide step by step instructions for testing. Mark devices as a fail and identify those items needing adjustment. Provide go live support and offer last minute deployment, testing, configuration or routing to sites and devices. Take direction from the command center and troubleshoot, install, or reconfigure. Work Environment Onsite, healthcare. Will be interacting with healthcare staff. Ability to be on feet all day. Need to be able to lift 50+ lbs. Must have reliable Transportation. Performance Evaluation. Attendance Evaluation. Start Date Interviews November 13-November 22 December 9 Shift 1st Shift Core Hours Monday-Friday Saturdays & Sundays off *Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following: Medical, dental & vision Critical Illness, Accident, and Hospital 401(k) Retirement Plan Pre-tax and Roth post-tax contributions available Life Insurance (Voluntary Life & AD&D for the employee and dependents) Short and long-term disability Health Spending Account (HSA) Transportation benefits Employee Assistance Program Time Off/Leave (PTO, Vacation or Sick Leave) About TEKsystems:

We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company. The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law. Required

Preferred

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