SafePlace is hiring: Administrative Volunteer in Olympia

SafePlace, Thurston County's designated sexual and domestic violence services agency, has an opportunity for a Administrative Volunteer. Our organization has been providing services to sexual and domestic violence survivors and their families since 1981. Our sexual assault program is one of the oldest in the nation.

We are an accredited and nationally recognized feminist organization committed to anti-oppression efforts as the foundation for management and services. More about SafePlace can be found at www.safeplaceolympia.org. We are actively recruiting employees who align with our mission, vision, and values.

OUR MISSION

We strive to stop sexual and domestic violence and advocate for personal and societal change through crisis intervention and education.

 OUR CORE VALUES

• Excellence:  We are dedicated to effective programs with the best facilities we can provide, the finest staff we can hire, and a positive atmosphere for social change.
• Respect:  We work to build our relationships with survivors, community members, and each other based on integrity, honesty, openness, and respect for individual rights and choices.
• Self-Care:  We value self-care for survivors, volunteers, and employees.
• Diversity:  We are dedicated to serving the diverse cultures in our community and mirroring that diversity in our volunteers, staff, and board of directors.
• Confidentiality:  We hold survivor and personnel information in the strictest confidence and are committed to a culture of trust.

At SafePlace, we pride ourselves on being a widely diverse group of individuals who are collectively dedicated to preventing domestic violence and sexual assault, while providing crucial services for survivors and their children. SafePlace is an inclusive and supportive environment where each employee feels welcome, can do their best work, and can be their best selves.
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SafePlace volunteers are part of a cultivating team, where team members are friendly, accepting, and truly care about the wellbeing of others. Team members are proactive about sharing resources that benefit clients and are inspired by and enthusiastic about each other’s success! This is a workplace that encourages new ideas and collective input in an atmosphere that is both patient and dependable. SafePlace offers an inspiring environment to be yourself and thrive!

SafePlace is an equal opportunity employer. We strive to create a working environment that includes and respects cultural, racial, ethnic, sexual orientation and gender identity diversity. Women, racial and ethnic minorities, persons of disability, persons over 40 years of age, veterans or people with military status, and people of all sexual orientations and gender identities are strongly encouraged to apply.

If you have a desire to make a difference in the lives of sexual and domestic violence survivors and in your community, in a trauma informed and culturally responsive manner, we may be the the place for you.  We look forward to receiving your application!

Job Title:               Administrative Volunteer

Reports to:           Training & Volunteer Program Coordinator

Mentor:                 Administrative Manager

Hours Per Week:      Varied

Normal Work Schedule: Varied

SUMMARY

Provide Community Services Center reception, clerical, and administrative support for the agency.

ESSENTIAL DUTIES AND RESPONSIBILITIES

The Essential Duties and Responsibilities of this position include the following. Other duties may be assigned.

• Provide general reception, clerical, and administrative support for the agency.
  • Answer Community Services Center telephones; respond to donation calls; and assist service vendors, volunteers, and members of the public.
  • Refer clients to appropriate direct service workers.
  • Handle requests for general information about SafePlace.
  • Assist walk-in donors, accept donations, and write receipts.
  • Process used cell phones and ship-off for recycling.
  • Read through incoming SafePlace emails daily and forward to relevant program managers.

• Provide administrative support for the development team.
  • Data Management: Update the Donor Perfect database, including address changes from returned mail.
    
  • Donation Preparation: Prepare incoming check and cash donations for daily deposit.
• Provide clerical and administrative support to staff and/or program areas.
  
  • Monitor inventory 
    
  • Maintain information in agency administrative notebooks and electronic files.
  • Assist with creating, updating, and typing forms and correspondence, as well as other paperwork needs.
  • Assist with specific database entries for program areas, as requested.
  • Assist staff and committees with administrative support, as needed and as time allows.
  • Assist in the distribution of agency brochures and handouts.

• Handle incoming and outgoing mail and assist in mail and resource distribution.

• Perform duties as described in a culturally responsive manner.

QUALIFICATIONS

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily.   The requirements listed are representative of the knowledge, skill and/or ability required.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

MINIMUM QUALIFICATIONS

• High school or general education diploma (GED).
• A minimum of two years' general office experience and phone reception.
• Experience with Microsoft Office, including a high level of proficiency in Word for Windows, Excel, and Publisher. Knowledge of creating Excel spreadsheets is essential. 
• Working knowledge of Internet and e-mail.
• Accurately type at least 60 words per minute.
• Experience and demonstrable proficiency with word processing and database management systems.
• Experience editing documents, newsletters, correspondence, reports, etc.
• Experience typing business correspondence, reports, and proposals.
• Excellent organizational and prioritization skills; ability to efficiently handle multiple tasks.
• Ability to communicate effectively, both verbally and in writing.
• Ability to work cooperatively with and take direction from staff directors.
• Ability to handle stress effectively.
• Sensitivity in relating to survivors of sexual and domestic violence.
• Ability to work with people of different socioeconomic and cultural backgrounds.
• Ability to maintain a positive attitude in a crisis intervention work environment.
• Have a car, current liability insurance, and a telephone.
• Commitment to the need for client and agency confidentiality.
• Agreement with the SafePlace philosophy statement.

PREFERRED QUALIFICATIONS

• Bilingual/bicultural in English and Spanish
• Knowledge of WordPress or other multimedia platform(s)
• Knowledge of Microsoft Office.

EDUCATION and/or EXPERIENCE

High school diploma or General Education Degree (GED) required, and a minimum of two years’ general office and clerical experience.  Specific knowledge, experience, and abilities acquired must include the following:

• Ability to organize effectively.
• Ability to handle detailed work accurately.
• Ability to efficiently handle multiple tasks and prioritize effectively.
• Ability to work independently.
• Ability to handle stress effectively.

INTERPERSONAL SKILLS

To perform this job successfully, an individual must possess the following interpersonal skills:

• Brings and maintains a high level of enthusiasm and Intern engagement to the organization.
• Ability to respond to crisis, set limits and maintain healthy boundaries.
• Ability to manage personnel issues and conflicts with confidentiality, fairness, and respect with a diverse staff.
• Ability to maintain a positive attitude in a fast-paced work environment.
• Open to being part of a collaborative team environment with a diverse staff.
• Engages with supervisor, teammates, staff, Interns, and clients in a positive manner.
• Embraces the following SafePlace values in all interactions with staff, Interns, and clients:
  • Quality – Volunteer provides quality programs and services for our clients, helping to maintain the best facilities we can provide, be part of the finest staff we can hire and promote a positive atmosphere for change.
  • Respect – Volunteer recognizes that the foundation for our relationships with others is respect for individual rights and choices.
  • Self-Care – Volunteer recognizes the need for self-care as a priority for themselves, clients, and other staff.
  • Diversity - Volunteer values, acknowledges, and integrates diversity into their role at SafePlace. Intern is dedicated to serving the diverse cultures in our community and working to mirror that diversity in our staff and Interns.
  • Integrity - Volunteer endeavors to build relationships with clients, community members and each other based on integrity and honesty.
  • Confidentiality - Volunteer will hold client and personnel information in the strictest of confidence creating a culture of openness and trust.

VERBAL and WRITTEN SKILLS

To perform this job successfully, an individual must possess the following verbal and written skills:

• Ability to read and interpret documents such as safety rules and operating and procedures manuals.
• Ability to read and comprehend instructions, reports, and correspondence.
• Ability to effectively present information in one-on-one and small group situations to members of the public, clients, and volunteers of the organization.
• Bilingual/bicultural in Spanish and English preferred.

REASONING ABILITY

To perform this job successfully, an individual must possess the following reasoning abilities:

• Ability to solve practical problems and deal with a variety of variables in situations where only limited standardization exists.
• Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form.

MATHEMATICAL SKILLS

To perform this job successfully, an individual must possess the following mathematical skills:

• Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals.

COMPUTER SKILLS

To perform this job successfully, an individual must possess the following computer skills:

• Knowledge of creating Excel spreadsheets is essential. Working knowledge of the Internet and e-mail.  Ability to type 60 words per minute.

CERTIFICATES, LICENSES, REGISTRATIONS

• SafePlace initial member training certification (may be earned once hired).

PHILOSOPHIES

To perform this job successfully, an individual must commit to the following philosophies:

• Commitment to the SafePlace mission and philosophy.
• Subscribe to the theory of empowerment.

PHYSICAL DEMANDS

The physical demands described here are representative of those that must be met by an Intern to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. 

While performing the duties of this job, the Volunteer is regularly required to talk and hear.  The Volunteer is frequently required to sit and use hands to finger, handle, or feel. The Volunteer is required to stand, walk, reach with hands and arms, climb or balance, and stoop, kneel, crouch, or crawl.  The Volunteer must occasionally lift and/or move up to 30 pounds.  Specific vision abilities required by this job include close vision, and ability to adjust focus.