Claims Administrative Specialist Job at Glatfelter Insurance Group. in York

Who We Are

For over 70 years, Glatfelter Insurance Group has believed in doing the right thing for our clients, agents, communities and associates. This founding principle has enabled Glatfelter to grow from the kitchen-table, one-man-operation as it began, to one of the largest managing general agencies in the U.S. with nearly 500 associates across the country, a distribution network of over 4,500 independent brokers and more than 30,000 clients. It is what drives us to innovate—the desire to deliver the best for our clients. Founded as The Glatfelter Agency, which is still in operation, the program basis of Glatfelter Insurance Group, Volunteer Firemen’s Insurance Services (VFIS), was founded in 1969. Throughout the years, Glatfelter has expanded to include specialized program business inclusive of public entities, educational institutions, healthcare facilities, and religious organizations. Glatfelter provides their insureds with comprehensive insurance solutions including property, casualty, life insurance, and more. In 2018, Glatfelter joined American International Group (AIG) and is now part of the AIG family.

About the Position

Glatfelter Insurance Group’s Claims Management Team (GCM) is seeking a full-time Claims Administrative Specialist to join our Claims team. Glatfelter Insurance Group provides highly specialized insurance programs, which include dedicated claims handling and administration, for non-profit and other service organizations, including emergency service organizations, municipalities, water districts, schools, and religious organizations. The Administrative Specialist actively collaborates with our internal staff and external customers to facilitate various operational needs.

Key Responsibilities

• Weekly Claim File Committee Scheduling
• Trial and Mediation Calendar Maintenance
• Active Attorney Firm Rate Recordkeeping
• Defense Invoice Review through Legal eBilling System
• CMS/Medicare Report Reviews
• ShareFile Request Fulfillment

What We’re Looking For

• Associates Degree or equivalent combination of education and work experience
• Minimum of two years’ work experience within the insurance industry, property-casualty insurance, claims handling, or equivalent transferrable skills.
• Working knowledge of related computer applications and basic computer technologies
• Working knowledge of insurance company and/or agency operations and commercial claims handling is preferred.
• Experience or knowledge of emergency service organizations, public entities, or health care facilities is preferred.
• Demonstrated problem-solving and analytical skills
• Demonstrated ability to interact and communicate with a wide variety of people (internal and external) in an effective manner using reading, writing, speaking, and listening skills.
• Must be organized, detail-oriented, self-motivated, and willing to meet strict deadlines
• Must be flexible and adaptable to changing priorities and directions
• Self-motivated with an acute attention to detail
• Customer Service oriented
• Demonstrate professional oral and written communication skills
• Able to effectively manage time and priorities

Why Choose Glatfelter?

Glatfelter is honored to have been named a Best Place to Work in PA since 2005. We are proud to offer a range of employee benefits and resources that help you protect what matters most - your health care, savings, financial protection and wellbeing. In addition to 17 paid holidays, (which includes a personal holiday and mental health and wellness day) we provide a variety of leaves for personal, health, family, and volunteer needs.

We believe in fostering our associates' development and offer a range of learning opportunities for associates to hone their professional skills to position themselves for the next steps of their careers. We have a tuition reimbursement program for eligible associates to enhance their education, skills, and knowledge in areas that relate to their current position or future positions to which they may transfer or progress.

Equal Opportunity Employer

It has been and will continue to be the policy of Glatfelter Insurance Group to be an Equal Opportunity Employer. We provide equal opportunity to all qualified individuals regardless of race, color, religion, age, gender, gender expression, national origin, veteran status, disability or any other legally protected categories. At Glatfelter, we believe that diversity and inclusion are critical to our future and our mission – creating a foundation for a creative workplace that leads to innovation, growth, and profitability. Glatfelter is committed to working with and providing reasonable accommodations to job applicants and employees with physical or mental disabilities. If you believe you need a reasonable accommodation in order to search for a job opening or to complete any part of the application or hiring process, please contact Human Resources. Reasonable accommodations will be determined on a case-by-case basis.

Job Grade: 7