Business Operations Internship - Summer 2025

Overview:

As a successful Business Operations Intern, you will be responsible for assisting with the business operations side of summer weeklong tournament operations at the Ripken Experience in Myrtle Beach, SC. This is a paid Internship, while also being able to earn college credit.

Dates: May 15, 2025 - August 10, 2025.

Responsibilities:

As our Business Operations Intern, you will:

• Assist with the onboarding of new staff and work alongside Payroll staff to complete necessary paperwork.
• Work directly under the Team Coordinators in assisting them with rosters, welcome packets, and paperwork before each tournament.
• Coordinate team gift distribution and carry-out inventory counts.
• Serve as a customer service representative to the coaches and answers questions as they pertain to their tournament.
• Work directly with front office personnel to successfully execute all 10 week-long tournaments.
• Assist in the Big-League Grill, helping the food and beverage department with their needs.
• Be able to assist in a fast-paced environment on Sundays during the check in process, opening ceremonies and skills competitions.
• Always convey and maintain a high level of professionalism while providing extraordinary external and internal customer service.
• Absorb training and demonstrate the initiative, desire, and drive to help uphold the values established by the Ripken name and brand.
• Work with staff to achieve objectives effectively and efficiently while providing a once-in-a-lifetime experience for participants.

Qualifications:

This is the perfect summer internship for any student who has an interest in sports administration and the behind-the-scenes work it takes to create a successful sports business operation.

Required:

• Prior work experience in customer service environment.
• An outgoing, friendly personality and excellent communication skills, strong initiative, and high-energy.
• Strong detail-orientation, with ability to problem-solve.
• Good time-management skills.
• Work Schedule will vary mornings and nights. Weekends will be required.
• Knowledge of computers, especially Excel.
• Be able to handle pressure in a positive manner.
• Be able to catch on quickly and leave unsupervised to complete tasks.

Preferred:

A passion for sports, working toward an educationally focused college degree. Baseball knowledge is preferred.

Special Physical Requirements of the Job/Working Conditions:

• Routinely required to work extended hours of time.
• Must be able to walk, use hands and fingers, handle or feel objects or controls, reach with hands and arms, balance, stoop, kneel, crouch or crawl, and climb stairs.
• Routinely lift or move up to 50 pounds at least 20% of the time.
• Routinely exposed to extreme hot/cold weather conditions, dust and particles, and loud noises.