Business Operations Internship - Summer 2025

Overview:

As a successful Business Operations Intern, you will be responsible for assisting with the business operations side of summer weeklong tournament operations at the Ripken Experience in Myrtle Beach, SC. This is a paid Internship, while also being able to earn college credit.

Dates: May 15, 2025 - August 10, 2025.

Responsibilities:

As our Business Operations Intern, you will:

• Assist with the onboarding of new staff and work alongside Payroll staff to complete necessary paperwork.
• Work directly under the Team Coordinators in assisting them with rosters, welcome packets, and paperwork before each tournament.
• Coordinate team gift distribution and carry-out inventory counts.
• Serve as a customer service representative to the coaches and answers questions as they pertain to their tournament.
• Work directly with front office personnel to successfully execute all 10 week-long tournaments.
• Assist in the Big-League Grill, helping the food and beverage department with their needs.
• Be able to assist in a fast-paced environment on Sundays during the check in process, opening ceremonies and skills competitions.
• Always convey and maintain a high level of professionalism while providing extraordinary external and internal customer service.
• Absorb training and demonstrate the initiative, desire, and drive to help uphold the values established by the Ripken name and brand.
• Work with staff to achieve objectives effectively and efficiently while providing a once-in-a-lifetime experience for participants.

Qualifications:

This is the perfect summer internship for any student who has an interest in sports administration and the behind-the-scenes work it takes to create a successful sports business operation.

Required:

• Prior work experience in customer service environment.
• An outgoing, friendly personality and excellent communication skills, strong initiative, and high-energy.
• Strong detail-orientation, with ability to problem-solve.
• Good time-management skills.
• Work Schedule will vary mornings and nights. Weekends will be required.
• Knowledge of computers, especially Excel.
• Be able to handle pressure in a positive manner.
• Be able to catch on quickly and leave unsupervised to complete tasks.

Preferred:

A passion for sports, working toward an educationally focused college degree. Baseball knowledge is preferred.

Special Physical Requirements of the Job/Working Conditions:

• Routinely required to work extended hours of time.
• Must be able to walk, use hands and fingers, handle or feel objects or controls, reach with hands and arms, balance, stoop, kneel, crouch or crawl, and climb stairs.
• Routinely lift or move up to 50 pounds at least 20% of the time.
• Routinely exposed to extreme hot/cold weather conditions, dust and particles, and loud noises.

We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, sex, sexual orientation, age, disability, gender identity, marital or veteran status, or any other protected class.

Job Questions:

1. What is your desired hourly salary?