QUOTE & ORDER PROCESSING SPECIALIST
Airmatic Inc, Malvern, PA, United States
Job Type
Full-time
Description
AIRMATIC, Malvern, PA, has an immediate opening for a Quote & Order Processing Specialist for our mechanical industrial products. Our Processing Specialist will be responsible for working closely with fellow Associates to grow bulk solids handing product and service sales with existing and new industrial, construction, and precast concrete Customers. Our ideal Candidate is a sharp, self-aware individual that is technically inclined and has ERP experience and strong Microsoft software proficiency. Working out of our Malvern Headquarters, our new Associate will work in a fast-paced, well-appointed office with smart, friendly, hard-working coworkers who are driven to generate Customer loyalty by providing great service and support.
RESPONSIBILITIES:
- Prepare quotes, enter orders and follow through with on-time delivery
- Resolve product and service issues quickly and completely
- Respond rapidly to email and voicemail messages
- Perform sourcing, cross-referencing and technical product data collection via Internet research
- Promptly answer Customers' and Account Managers' questions on products, pricing, and delivery
- Build and maintain rapport with Customers and Suppliers
- Capacity to consistently place high value on Customer and Supplier relationships
- Talent for prioritizing activities that are needed to meet the job's responsibilities
- Desire to work for a Company that rewards sound initiative, judgement, taking responsibility, honesty and passion
- Ability to define a plan of action and organize the needed steps to meet deadlines and achieve goals
- Capable of successfully working with a wide range of people at varying levels in Customer and Supplier Organizations
- Determination to continue toward goals in the face of stress and deadlines
- Resourcefulness to gather and use information and knowledge
- Capacity to memorize and utilize technical information
- A background in industrial / mechanical products a plus
- Embrace a culture that values Cathedral Builders - not Bricklayers
AIRMATIC provides ongoing Business Skills Training, Product Training, and Coaching and Mentoring support to help elevate both our Associates and our Company.
Requirements
- Professional telephone voice and demeanor
- Proficient in MS Office Suite; Type 50-wpm minimum
- ERP systems experience
- Able to balance multiple tasks at one time
- Excellent listening, verbal, written and interpersonal communication skills combined with an energetic, friendly and outgoing disposition
- Work accurately and at a fast pace so as to perform a day's work in a day's time in a bustling environment
- Able to understand and apply mechanical concepts and principles
- Industrial or Construction Industry Customer Service experience is a plus.
Salary Description
$45,000 - $53,000