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San Francisco Symphony

Creative Media Producer

San Francisco Symphony, San Francisco, CA


Job Details

Job Location
Main Location - San Francisco, CA

Salary Range
$79,224.00 - $84,720.00 Salary/year

Description

CREATIVE MEDIA PRODUCER, MARKETING

Creative Department

Marketing & Communications Division

Work Status:

Full-Time Regular

Payroll Type:

Exempt

Location of Job:

Davies Symphony Hall

San Francisco, CA

Salary:

$79,224-$84,720

Schedule:

Monday-Friday, weekends as necessary

Regular Hours:

Flexible: will include hours within 9-5, evenings, weekends

Reports To:

Creative Director

Supervisory:

No

JOB SUMMARY
The Creative Media Producer, Marketing will drive the development and execution of content across various channels in this highly creative and versatile role. This newly established position will bridge narrative strategy with hands-on execution of nimble and timely social media and digital content - across video, photography, text, and audio - that can reach and sustain audience attention. Partnering closely with the Marketing and Communications team, the Creative Media Producer, Marketing and Communications will create and transform storyboards and concepts into high-quality assets that educate, inspire, and engage our target audiences, support ticket sales and institutional messaging for San Francisco Symphony, and build the profile of our orchestra, chorus, staff and volunteers. This position is responsible for all aspects of creative media production: ideation, design, project management, and execution.

This role draws on a range of technical skillsets that accompany maximum flexibility in time management, resourcefulness and proactivity; attention to detail; excellent oral and written communication; a commitment to infusing the values of Diversity, Equity, Accessibility, and Inclusion into our work; and a familiarity with the arts and cultural landscape of the Bay Area and nationally-including trends in social media, music, and the arts.

ESSENTIAL FUNCTIONS AND RESPONSIBILITIES

Content Ideation
  • Participate in cross-departmental content planning team. Actively pitch content ideas that meet SF Symphony's Marketing and Communications division's goals and meet the interest of SFS's audiences and other stakeholders.
  • Translate the team's requests and needs into compelling storyboards, scripts and creative briefs that can be shared to receive feedback and approval.
  • Stay updated on content trends, especially in social media.
  • Think creatively about how to reuse and repurpose existing content from our departments.
  • Pitch content ideas, balanced between casual and opportunistic content (like behind-the-scenes and rehearsals) with polished and planned content.

Content Production
  • Produce digital videos and lively still photographs required at key points throughout the Symphony's season using a range of technical equipment (from sophisticated digital cameras to iPhone).
  • Work with Creative Director to ensure content produced matches SFS brand guidelines.
  • Create visually exciting and on-brand content, most often photography and videos ranging from 10, 15, 30, and 60 seconds. Longer form content and other mediums, if needed, but less frequent.
  • Communicate and collaborate with artist management and third-party contractors as needed. Manage these relationships in a timely and professional manner.
  • Act as project manager for all content produced: oversee production timeline, reviewal and permissions processes and submission of content to the stakeholder.
  • Coordinate closely with marketing & communications division project managers to ensure timely delivery of assets.

Execution
  • Regularly create and publish Instagram stories that drive education and engagement with our audiences.
  • General oversight of the organizing, maintaining, and archiving of video files and photography created by this position.
  • Work with colleagues in marketing, as well as other colleagues throughout the Symphony, to "curate" and streamline our YouTube page, ensuring that content is as relevant, resonant, and as easy to find as possible.
  • Periodically evaluate and update videography equipment and editing software.
  • Work closely with Operations, Artistic and Orchestra Personnel to ensure protocols are followed when capturing content.

OTHER FUNCTIONS
Performs other duties and projects as assigned.

Qualifications

QUALIFICATIONS
The ideal candidate will possess and/or be able to perform the following critical competencies:
  • Three (3) years of related creative content production, or an equivalent combination of education, training, and experience.
  • Bachelor's degree in communications, marketing or other related discipline is preferred.
  • Strong oral and written communications skills.
  • Respectful, helpful, efficient, persuasive, and exercises good judgment.
  • Exceptional project management and administrative skills; extremely organized, detail oriented, and accurate; self-starter.
  • Excellent analytical, research, creative problem solving, and organizational skills; knowledge of market analytics and audience research a plus.
  • Ability to work independently, determine priorities and follow through on projects.
  • Ability to interact diplomatically with diverse groups of people; establish and maintain positive and effective working relationships with staff, artist management, patrons and external partners.
  • Ability to travel locally as needed.
  • Ability to plan and work a flexible schedule.
  • Skills include:
    • Videography (shooting, audio recording, and lighting)
    • Photography.
    • Postproduction: editing, color grading, motion graphics. Essential programs include Final Cut Pro X, Premiere Pro, After Effects, Photoshop, and Illustrator. Note that we use Frame.io, Dropbox, Vimeo, and Asana for reviewing, distributing, storing, and tracking.
    • Knowledge of Windows, MS Word, PowerPoint, Excel and Photoshop.

WORKING CONDITIONS
  • Standard office environment.
  • Sitting, standing, squatting, bending, and occasional lifting (up to 30lbs) and carrying equipment for shoots.
  • Computer and phone use.
  • This role is considered hybrid. On-site attendance at certain events and programs will be required, including evenings and weekends as needed.

APPLICATION DETAILS:

Applications should include:
  • Cover Letter
  • Resume
  • Link to digital portfolio sharing at least one multimedia campaign or video project that you created and was deployed across multiple platforms. Please be clear about the project goals, what you oversaw and what you directly created, and the outcome/results.