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Hawaii Medical Service Association

Performance Engagement Project Manager

Hawaii Medical Service Association, Honolulu, HI


  1. Program and Project Management
    • Plan and implement multiple high-level, mission-critical, inter-departmental programs and project(s) with guidance from executive sponsors, business owners, subject matter experts, and project staff.
    • Manage deliverables and timelines.
      • Facilitates the definition of project scope, goals, and deliverables and lead the implementation phase to ensure consistency with stated goals.
      • Develops full-scale project plans, including defining project tasks, timeline, resource and business requirements, and managing budget and resource allocation.
      • Provides work direction and leadership to project team, including scheduling and assignment of work and review of individual project efforts.
      • Conduct ongoing assessments to reprioritize as needed and to make mid-course corrections to ensure measures meet short and long term goals.
    • Resolve project issues or issues assigned by team lead(s): Identify organizational strengths and weaknesses, and propose solutions.
    • Ensure that program documentation and reporting are complete.
    • Facilitate communication and prepare project status updates for management, partners, business owner, executive sponsor, and project team, or others as required.
  2. Research and Analysis
    • Gathers and analyzes information such as business trends, competitive threats, and strategic assumptions.
    • Provide quality, objective, and professional analysis of relevant program topics.
    • Visualizes and presents data in a way that highlights a program/project's areas of excellence and areas of improvement.
    • Gather and analyze information to identify trends, issues, and potential problems and solutions related to program development or implementation.
      • Develops design analysis framework
      • Prepare reports
      • Present results with recommendations
      • Executes solutions
    • Develop strategies and tactics based on logical assumptions and facts considering resources, constraints, and HMSA values.
    • Facilitates planning sessions with management to align departmental/program efforts with corporate strategic goals in order to deliver tactical results.
  3. Cross-Functional Integration and Communication:
    • Work directly with cross-departmental team members to complete tasks, facilitate communication, and provide status updates.
    • Work with the project team, HMSA departments and external partners to monitor, collect, communicate, and distribute information.
    • Communicate analysis, assessments, recommendations and completed work product through professional written and oral reports and presentations.
    • Cooperate with other staff members to accomplish job duties as well as assisting others in accomplishing theirs.
    • Facilitates meetings and discussions to achieve consensus and enter into enforceable contracts for the assigned project.
    • Manages relationships and contracts with vendors providing services under the project as needed.
    • Coordinates and documents steering and leadership committee/team activities.
    • Ensures changes to guidelines, policies, and procedures are analyzed and fully communicated to impacted parties.
  4. General and Managerial Support
    • Special Projects Managements
    • Assist with vendor management and evaluation
    • Other duties as assigned
  5. Other duties as assigned.
    • On a regular, sustained basis, cooperates with other staff members both within and outside the department in the accomplishment of one's own job duties as well as assisting other in accomplishing theirs.
    • Serve as a team player and role model for other employees in the organization by always exhibiting traits of courtesy, caring, helpfulness, and respect; conducts oneself in a service-oriented manner that is attentive, pleasant, cooperative, sensitive, respectful, and kind when dealing with members, visitors, the public, and all employees.


  1. Bachelor's degree and four years of related work experience; or an equivalent combination of education and related work experience.
  2. Knowledge of basic relevant statistical analyses
  3. Proficiency in issues identification, data collection, analysis, and interpretation
  4. Proficiency in Microsoft Word, Excel, Outlook, PowerPoint, and the Internet.
  5. Strong oral and written communication skills, with the ability to provide information in a formal presentation setting
  6. Strong organization and time management skills to work on multiple projects simultaneously and meet project deadlines.
  7. Strong interpersonal skills
  8. Ability to work independently and collaboratively.
  9. Good working knowledge of Microsoft Office applications