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Michigan Farm Bureau

Auto Material Damages, Claims - Agricultural Insurance Intern

Michigan Farm Bureau, Lansing, MI, United States


OBJECTIVE

Are you looking for a challenging and rewarding paid rotational internship opportunity with one of Michigan's top ranked workplaces? Michigan Farm Bureau Family of Companies is seeking a motivated group of students to join our team!

During this fourteen week in person claims internship program, you will have the opportunity to learn the role of the Auto Material Damage Claim Adjuster. This will include, but not limited to, claim setup, investigation, evaluation, settlement, salvage, and/or subrogation. The candidate will receive firsthand purposeful work allowing for a realistic preview of working in auto material damage claims.

The Auto Material Damages, Claims Intern is a part of the Agricultural Insurance Internship. The Agricultural Insurance Internship is a partnership between five different departments within Michigan Farm Bureau Family of Companies. Interns who are a part of the Agricultural Insurance Internship will get to have unique experiences in our Claims, Underwriting, Marketing, Agency and Public Policy & Commodity Division spaces. While you will be hired into one space, you will go through rotational Wednesdays, where you spend each Wednesday within one of the five departments listed in the Agricultura Insurance Internship.

All summer interns will also have the opportunity to participate in the following events:

Intern Meet-n-Greet

Lansing Lugnuts Game

Intern Farm Visit

Additionally, all summer interns will participate in the Capstone Presentation. This will be a presentation to recap your summer with Michigan Farm Bureau Family of Companies, the projects you worked on and any other information regarding your internship.

RESPONSIBILITIES

Handle low to medium severity auto material damage claims from end to end.

Review policy and apply coverage to claims.

Learn how to use industry standard software, such as:
  • Guidewire Claimcenter
  • CCC Estimating Portal
  • ARMS Rental Management System
  • Copart Salvage Systems
Participate in ride-a-longs with various department members.

Complete over the phone etiquette training

Learn vehicle repair basics

Gain knowledge of the total loss process, including but not limited to:
  • Total loss threshold
  • Michigan titling laws
  • Salvage assignments
  • Lien release
  • Recording recoveries

Engage in weekly check ins which may include personal development workshops.

Opportunities to get out and see the industry and the different functions within it.

Present Capstone project upon internship wrap up.

Participate in internship evaluation.

Gain an understanding of key functions through on the job training and development.

Collaborate with department staff to contribute on various processes and projects.

Assist department managers with day-to-day tasks and procedures.

Undertake special assignments as instructed by department manager.

Build relationships with department stakeholders and contribute toward company and department goals.

QUALIFICATIONS

Currently enrolled in insurance or rick management courses

Have an interest in auto material damage claims.

Self-motivated and willing to "Dive-in"

Basic knowledge of using a computer (word processing, navigation, etc....)

High understanding of technology is preferred

Provide own transportation.

Be able to travel within the State of Michigan

Dedication to learning and continuous improvement

Must be enrolled at a college or university and have declared a major course of study moving closer to (or working toward) graduation.

Proven track record as an excellent team player required.

Outstanding communication and customer service skills.

Familiarity with computer equipment and software required to complete job functions.