Director, Website Merchandising

About the RoleThe Director, Website Merchandising leads the merchandising strategy and execution for the direct to customer channel executed primarily on the website to drive sales, profit and engagement goals.  Identify opportunities and recommend new concepts for the channel to enhance the brand. You’re excited about this opportunity because you will...Lead a team of Website Merchandising Managers and Merchandise Analysts to launch product assortments, promotions, and content on the website  Work closely with Brand Merchandising to review financial plans, merchandising goals and marketing concepts, and develop website merchandising strategies to achieve them.  Build these strategies pre-season to launch new seasonal product and marketing, but also optimize the merchandising of the site regularly in season, both with the goal of driving budgeted sales and growing site KPIs.  Strategize and execute website navigation and content to create an inspiring, rich, easy user experience  Communicate and execute the visual merchandising strategy for the website.  Responsible for the integration and merchandising of key product areas throughout website.  Regularly analyze sales and digital KPIs for eCommerce to inform opportunities for the channel.  Communicate opportunities and findings to cross functional partners.  Collaborate with digital creative team to develop image, content, features, promos, and landing pages within website to drive product sales  In partnership with Site Operations team lead, oversee the daily and seasonal website user acceptance testing and go live deadlines.  Participate in daily site testing in order to ensure correct presentation and product data integrity  In partnership with web analytics / testing, inform A/B and multi-variate testing for site optimization  Partial ownership of merchandise assortment data base, and integration of this system with web content management system  Facilitate asset creation process for both digital and print, working with in partnership with merchandising, creative, and content teams, including analysis of catalog performance  Attend key product development and asset creation meetings  Keep abreast of market trends, consumer trends, competition, customer service issues, and eCommerce technology and dynamics  Other projects as assigned  Evening and weekend work required  Key Cross Functional Partners:  Brand Merchandising, Digital Creative, Creative/Content, Site Operations, Email Marketing  Why you will love working at Williams-Sonoma, Inc.We’re a successful, fast-growing company with an entrepreneurial vibe A technologically and data-driven business Competitive salaries and comprehensive health benefits We’re at the forefront of tech and retail, redefining technology for the next generation We’re passionate about our internal and external clients and live/breathe the client experience We get to be creative daily A smart, experienced leadership team that wants to do it right and is open to new ideas We believe in autonomy and reward taking initiative We have fun! We’re excited about you because... 4+ years of previous eCommerce experience, preferably in B2C/retail  Visual display or website merchandising experience  Proven analytical, business planning skills  Able to make timely decisions, anticipate problems and provide creative solutions  Well-organized, detail oriented  Able to stay focused and calm in an ambiguous, fast paced, and changing environment  Highly collaborative -able to work cross-functionally to achieve objectives  Ownership attitude – drives to achieve goals using resourcefulness, tenacity, and collaboration to do so  Strong affinity for the product/concept  Strong computer skills.  Must have strong experience with Excel/spreadsheet applications, content management systems, and web analytics tools (preferably Adobe Analytics).  Technical Competencies required: ***HM: List any technical requirements, if applicable. For example: Deep understanding of numerous networking protocols such as OSPF, BGP, VRRP, DNS, DHCP, proxy functions (forward and reverse), security protocols (IPSec, SSL, etc.), real-time protocols for voice (Skinny, SIP, H.323, MGCP), in addition to WAN communications protocols including MPLS, DWDM, OC carrier, BRI/PRI Familiarization with cloud/storage services Basic scripting skills in Python, Perl, iRules, TCL, Chef/Puppet or Go a plus Physical Requirements:Ability to sit for prolonged periods of time Ability to type on a keyboard and operate a PC Ability to converse over a telephone Ability to work in office and perform in corporate environment Benefits:Once you are here, you can look forward to a wide variety of benefits designed to help you grow, personally and professionally, to keep you healthy, to prepare you for the unexpected, to care for your family and to build a secure future. Depending on your position and your location, here’s a look at what you might be eligible for:  A generous discount on all Williams Sonoma Inc. brands through multiple shopping channels A 401(k) plan and other investment opportunities Paid vacations, holidays and other time-off programs Health benefits, including health, dental and vision insurance; health and dependent care tax-free spending accounts; medical, family and bereavement leave; same-sex domestic partner benefits; short- and long-term disability programs; life and travel insurance; an employee assistance program Tax-free commuter benefits A wellness program that supports your physical, financial and emotional health In-person and online learning opportunities through WSI University  Cross-brand and cross-function career opportunities Location specific sample sales A business casual work environment San Francisco based bike share program Time off to volunteer Matching donations to qualifying nonprofit organizations Company-sponsored community involvement Various discounts on local businesses WSI will not now or in the future commence an immigration case or "sponsor" an individual for this position (for example, H-1B or other employment-based immigrationWilliams-Sonoma, Inc. is an Equal Opportunity Employer. Williams-Sonoma, Inc. will consider for employment qualified applicants with criminal histories in a manner consistent with the requirements of the San Francisco Fair Chance Ordinance, or other applicable state or local laws and ordinances.The expected starting pay range for this position is $176,000 - $188,000 annually. Applicable pay ranges may differ across markets. Actual pay will be determined based on experience and other job-related factors permitted by law. In addition to competitive pay, compensation may include a variety of other components like benefits, paid time off, merit, and bonus opportunities.  Our Company Founded in 1956, Williams-Sonoma, Inc. is the premier specialty retailer of high-quality products for the kitchen and home in the United States. Our family of brands are Williams Sonoma, Williams Sonoma Home, Pottery Barn, Pottery Barn teen, pottery barn kids, Rejuvenation, Mark & Graham, west elm, or Outward. These brands are among the best known and most respected in the industry. We offer beautifully-designed, stylish and functional products for every area of the home, including the kitchen, living room, bedroom, home office, closet, laundry room and even outdoor spaces. We've seen some big changes since our first brick-and-mortar store opened more than half of a century ago. What hasn't changed is our passion for high-quality products, functional design, outstanding customer service, and enhancing the lives of our customers and the communities where we operate. Today, we're a multi-brand, multi-channel, global enterprise supported by state-of-the-art technology and some of the most talented teams in retailing - and we're always looking for new energy and ideas.Posting Date: 2024-11-21