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NFF

Office 365 Jr. Administrator

NFF, Washington, DC, United States


About NFF

Networking for Future, Inc. (NFF) is a Washington, DC based company offering a performance-focused approach to delivering transformational IT business solutions. We take pride in keeping users productive and engaged by providing business and IT teams with the solutions they need to improve their performance in a dynamic, connected world.

NFF is the only Cisco Gold Partner headquartered in the District of Columbia with Advanced Specializations in all major IT disciplines. In addition to Cisco, NFF holds key strategic partnerships with VMware, NetApp, Microsoft, Riverbed, Splunk and many System Integrators. NFF is an ISO 9001:2015 certified company and has been ranked in Inc. Magazine's 500/5000 Fastest Growing Companies list since 2007.

We offer expert solutions relevant to: Network Infrastructures, Data Center & Cloud, Network & Endpoint Security, Application Assurance, Collaboration & Mobility and Staff Augmentation.

About this Position / Responsibilities

NFF, Inc. is seeking a highly skilled and motivated Microsoft Office 365 Junior Systems Administrator to support our government customer's Microsoft Office 365 environment and provide end-user support for Microsoft Office 365 services. The Junior Administrator will assist with the daily management and troubleshooting of Microsoft 365 services, with a focus on providing responsive and effective end-user support.

Requirements
  • Provide support to end-users for Microsoft 365 services, such as Exchange Online, Teams, SharePoint, OneDrive and Intune.
  • Perform bulk activations, user setup, and license assignments within the Microsoft 365 admin center to support user onboarding and maintenance
  • Develop and deliver user training on Microsoft365 features, and create documentation to help end-users maximize the platform's capabilities.
  • Actively monitor and report on system performance and security, identifying potential issues proactively to ensure smooth operations.
Qualifications

Skills
  • Required 3+ years' experience working knowledge of Office 365, Active Directory, Azure Active Directory (Entra ID)
  • Required 3+ years' experience troubleshooting Microsoft Office suite and account creation in AD and Entra ID
  • Required 3+years' experience with Azure AD Connect
  • Required 3+ years' experience with managing Exchange and Active Directory permissions for user mailboxes, shared mailboxes, resource mailboxes and public folders
  • Required 3+ years' experience with supporting MS Office suite 2010, 2013 and 2016 as well as Windows 7, 8, 10, 11
  • Required 3+ years' experience troubleshooting Outlook client connectivity issues
  • Required 3+ years' experience troubleshooting email delivery and email routing issues
  • Required Expert-level customer service and client-facing expertise with Office 365
  • Required 3+ years' experience supporting and training end -users on Outlook 2010, 2013 and 2016 and configure it for new O365 service
  • Required Expert knowledge in Outlook 2013, 2013, OneDrive, Teams, SharePoint Online and O365 on-line services
  • Certification required - Microsoft 365 Certified: Administrator Expert
  • Bachelor's Degree or equivelant experience


NFF Disclosures

NFF offers a competitive salary, comprehensive benefits and flexible paid time off options, for eligible employees: Medical, Dental and Vision, Health Savings Account, Flexible Spending Account, STD, LTD, Supplemental life insurance and ADD&D, Comprehensive 401k plan, Paid Time Off

NFF is an Equal Opportunity Employer.

Important Notice: All NFF communications come from @nffinc.com Emails from other domains claiming to be NFF are likely scams. Be cautious, verify senders, and report suspicious messages immediately.