Key Account Manager

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The Tendit Difference

Tendit Group is a private equity-backed collective of best-in-class providers that, when combined, provide a full suite of external facilities services that improve curb appeal and keep properties fully operational. Our brands are the best at what they do in every city we operate in, leveraging years of experience and regional knowledge while representing the commitment to exceptional service that Tendit is known for. We have a unique approach in the marketplace, providing a complete package of services to building owners - a one-stop shop in a fragmented market. We are growing rapidly and have many opportunities for people who want to work hard and develop their careers with us. If this sounds like a place you'd like to be, we'd like to meet you!

Are you ready to join a team passionate about revolutionizing facility services? We're looking for individuals who are up for the challenge, want to make a difference, and are ready to take their careers to the next level. If this sounds like you, we can't wait to meet you!

About the Role

The Key Account Manager uses prior sales skills and experience to develop and maintain prospects and existing customers. This role identifies, engages, sells, and manages ongoing relationships with business accounts, exhibiting high proficiency in educational and relationship selling.

This position promotes and sells Tendit's suite of facility services to new and existing commercial, industrial, and institutional accounts.

The Day-to-Day Roles Will Include:

• Prospecting and engaging new pursuits while fully developing a seed book of business.
• Happily picking up the phone just as easily as sending an email.
• Scheduling and attending both in-person and virtual meetings.
• Expanding accounts by working with internal team members to craft solutions, meet customer's expectations, and fully leverage each opportunity.
• Working with prospective customers and gaining trust to work toward a strategic solution that only Tendit can provide
• Identify customer needs and preferences and communicate them to internal team members to ensure customer satisfaction and team success.
• Cross-selling Tendit services to all accounts, increasing revenue and account penetration.
• Partnering with internal departments to identify critical information, communicate the same information, and set appropriate customer expectations.
• Ensuring long-term customer retention through effective account management.
• Fully leverage customer success to increase referral business.
• Providing sales support to fellow team members and, in turn, supporting the organization's economic growth plan.
• Attracting and developing new business relationships through active participation in trade organizations and professional networking.
• Meeting or exceeding articulated sales targets monthly, quarterly, and annually.

Qualifications/ Experience:

• High School Diploma is required.
• Minimum of three (3) to five (5) years of business-to-business sales experience required
• Excellence in relationship-building skills
• Enterprise sales experience is a strong plus
• High level of confidence and ease in engaging existing clients and prospects alike
• Strong sense of team and ability to work with internal partners
• Thrives when talking with new people, fully understanding their business and its needs
• Gets a rush out of closing a new account, then immediately looks for the next one when their new client has successfully transitioned.
• Panics when their sales pipeline is thin with prospects, then dives in to fix the problem.
• Experience working with C-suite level targets and penetrating enterprise-level accounts.
• Can overcome customer objections and negotiate terms
• Strong written and verbal skills
• Exposure to or experience in facilities management is preferred

We've got you covered.

At Tendit, we recognize the dedication our employees bring every day. We offer a comprehensive benefits package to support your health, finances, and well-being.

• Medical, dental, and vision plans
• 401K Retirement Savings Plan with a match
• Paid Time Off (PTO)
• Paid Holidays
• Paid Weekly
• Career progression in a rapidly growing company!

Base compensation for this position is $85,000 - $95,000 annually, depending on experience, plus commission.

Tendit Group is an equal-opportunity employer. We work to build a culture that attracts a mix of talented, committed, and vibrant team members who bring determination and passion to work every day. We recruit, develop, and retain the most talented people from a broad and diverse candidate pool. We encourage you to apply!