Director, Vendor Management

Career Growth, Flexibility and Collaboration!

Entrust is an innovative leader in identity-centric security solutions, providing an integrated platform of scalable, AI-enabled security offerings. Headquartered in Minnesota, we offer our colleagues the ability to work globally, in a flexible and collaborative environment. Our team makes an impact!!

The Company: Entrust relies on curious, dedicated and innovative individuals whom anticipate the future and provide solutions for a more connected, mobile and secure world. Entrust's technologies and expertise help government agencies, enterprises and financial institutions in more than 150 countries serve and safeguard citizens, employees and consumers.

We Believe: Securing identities is most effective when we value all identities. We are committed to ensuring that, through diversity and inclusion, the many voices that make up our communities are heard. From unconscious bias training for managers to global affinity groups that create connections both within and across our enterprise, Entrust expects and encourages all individuals to accept and respect one another. And, of course, to be themselves.

We are seeking a talented and experienced leader to manage our relationship activities between the organization and vendors of related products and services. This role will ensure delivery against business goals and needs.

Responsibilities:

• Owns and maintains oversight for contracted third party vendor relationships to understand interlinkages, synergies, and strategy for service delivery and performance / contract management
• Ensures alignment of third party contracts to business strategies, including decisions around investment areas or strategic direction
• Own and monitor budget and financial compliance of large-scale vendor contracts
• Establishes standards, policies and procedures that direct all aspects of Vendor management and engage with key vendors personally
• Monitors service level agreements to ensure that purchases meet ongoing business needs; addresses performance issues with vendors and arranges for resolution and restitution.
• Drives relentless improvement of the vendor management program with a focus on cost reduction, quality improvement, supplier optimization and minimal disruption
• Partners with operational stakeholders to coordinate the vendor management process and educate on best practices, including but not limited to timeline planning, contract change orders or re-negotiation, onboarding, training, monitoring, offboarding and assessment
• Works collaboratively with Legal, Security and other stakeholders in the vendor review, negotiation and approval process
• Leads and directs the work of other employees and has responsibility for personnel actions including hiring, performance management, and termination. Supervision is often provided through a team of subordinate managers and/or directors.
• Collaborates with other members of the executive management team to align departmental strategy or direction with the overall goals of the organization.
• Develops policies, practices, and procedures that have a significant impact on the organization.
• Adheres to ethical standards and comply with the laws and regulations applicable to the job function

Basic Qualifications

• Bachelor's degree in a related field or demonstrated significant expertise in vendor management
• At least 10-15 years of experience in vendor management roles of increasing responsibility and complexity
• Excellent problem-solving skills combined with the ability to work on multiple concurrent tasks with demanding deadlines. Experience with a service-based/SLA-based vendor delivery model
• Experience driving projects to completion, updating stakeholders and building roadmaps
• Outstanding stakeholder engagement, communication, presentation, negotiation and relationship-building skills
• Demonstrated ability to think strategically about vendor management
• Must be able to lawfully work within the US and have unrestricted work authorization for US

For US roles, or where applicable:

Entrust is an EEO/AA/Disabled/Veterans Employer

For Canadian roles, or where applicable:

Entrust values diversity and inclusion and we are committed to building a diverse workforce with wide perspectives and innovative ideas. We welcome applications from qualified individuals of all backgrounds, and we strive to provide an accessible experience for candidates of all abilities.

Recruiter:
Steve Donahue