Service Desk Technician
TEKsystems, Brooklyn, OH, United States
Description:
Medical Mutual is looking to bring on multiple contractors to the Service Desk team. This person needs to have the ability to build machines, load software and get the machines up and ready for deployment to the end users. Including SCCM experience and imaging devices. This person could also be providing Level 1-2 phone support that would include AD, password reset, active directory, multi-factor authentication, badge provisioning. This person needs to have an understanding of provisioning and basic build process. The main focus will be helping provision new hires and help team catch up on stuff they were behind on.
Skills:
Service desk, Ticketing system, sccm, deployment, imaging equipment, badge provisioning, technical support, access provisioning, Multi Factor Authorization, password reset, active directory, windows, EasyVista, office 365, machine building, loading software
Top Skills Details:
Service desk, Ticketing system, sccm, deployment, imaging equipment, badge provisioning, technical support, access provisioning
Additional Skills & Qualifications:
EasyVista is the ticketing system they use. Experience with EasyVista is a bonus. Experience providing basic phone support like AD, password resets, etc.
Experience Level:
Intermediate Level
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Eligibility requirements apply to some
benefits and may depend on your job classification and length of employment.
Benefits are subject to change and may be subject to specific elections, plan,
or program terms. If eligible, the benefits available for this temporary role
may include the following:
§ Medical,
dental & vision
§ Critical
Illness, Accident, and Hospital
§ 401(k)
Retirement Plan – Pre-tax and Roth post-tax contributions available
§ Life Insurance
(Voluntary Life & AD&D for the employee and dependents)
§ Short and
long-term disability
§ Health
Spending Account (HSA)
§ Transportation
benefits
§ Employee
Assistance Program
§ Time Off/Leave
(PTO, Vacation or Sick Leave)
About TEKsystems:
We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.
The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.