Siemens
Customer Service Engineer II, XP/AX/CT, Greater Salt Lake Area, UT
Siemens, Cary, NC
Do you want to join us inhelping to fight the world's most threatening diseases and enabling access tocare for more people around the world? At Siemens Healthineers, we pioneerbreakthroughs in healthcare. For everyone. Everywhere.
At Siemens Healthineers,we offer you a flexible and dynamic environment with opportunities to go beyondyour comfort zone in order to grow personally and professionally. Soundinteresting? Then come and join our global team as CustomerService Engineer II
Our global team: We are ateam of 66,000 highly dedicated employees across more than 70 countriespassionately pushing the boundaries of what's possible in healthcare to helpimprove people's lives around the world. As a leader in the industry, we aspireto create better outcomes and experiences for patients no matter where theylive or what health issues they are facing. Our portfolio, spanning fromin-vitro and in-vivo diagnostics to image-guided therapy and innovative cancercare, is crucial for clinical decision-making and treatment pathways.
Our culture: We are partof an incredible community of scientists, clinicians, developers, researchers,professionals, and skilled specialists pushing the boundaries of what'spossible, to improve people's lives around the world. We embrace a cultureof inclusivity in which the power and potential of every individual can beunleashed. We spark ideas that lead to positive impact and continued success.Check our Careers Site at https://www.siemens-healthineers.com/en-us/careers
• ServiceArea - Greater Salt lake Area, UT
• ShiftRequirements after onboarding/training for this role: M-F, 8pm-5am
This is a role well suitedto an ambitious professional, looking for the next step in their career. Asa Customer Service Engineer II,you will be responsible for:
You will be servicing XP/AX/CT Imaging Equipment in the Greater Salt Lake Area, UT area. Customer ServiceEngineer Level based on prior experience.
This position may suit youbest if you are familiar with what is below,and would like to do develop your career with Healthineers
• General understanding of the principles of electricity, power supplies,and grounding.
Required skills to havefor the success of this role
At Siemens Healthineers,we value those who dedicate their energy and passion to a greater cause. Ourpeople make us unique as an employer in the med-tech industry. What unites andmotivates our global team is the inspiration of our common purpose: To innovatefor healthcare, building on our remarkable legacy of pioneering ideas thattranslate into even better healthcare products and services. We recognize thattaking ownership of our work allows both us and the company to grow. We offeryou a flexible and dynamic environment and the space to move beyond yourcomfort zone to grow both personally and professionally.
If you want to join us intransforming the way healthcare is delivered, visit our career site at https://usa.healthcare.siemens.com/careers
If you wish to find outmore about the specific position before applying, please visit: https://usa.healthcare.siemens.com/about.
Beware of Job Scams
Please beware of potentiallyfraudulent job postings or suspicious recruiting activity by people that arecurrently posing as Siemens Healthineers recruiters/employees. These scammersmay attempt to collect your confidential personal or financial information. Ifyou are concerned that an offer of employment with Siemens Healthineers mightbe a scam or that the recruiter is not legitimate, please verify by searchingfor the posting on the Siemens Healthineers Career Site.
"Successful candidate mustbe able to work with controlled technology in accordance with US export controllaw." "It is Siemens Healthineers' policy to comply fully and completely withall United States export control laws and regulations, including thoseimplemented by the Department of Commerce through the Export AdministrationRegulations (EAR), by the Department of State through the International Trafficin Arms Regulations (ITAR), and by the Treasury Department through the Officeof Foreign Assets Control (OFAC) sanctions regulations."
As anequal-opportunity employer we are happy to consider applications fromindividuals with disabilities.
Equal Employment Opportunity Statement
Siemens is an Equal Opportunity and Affirmative Action Employer encouraging diversity in the workplace. All qualified applicants will receive consideration for employment without regard to their race, color, creed, religion, national origin, citizenship status, ancestry, sex, age, physical or mental disability unrelated to ability, marital status, family responsibilities, pregnancy, genetic information, sexual orientation, gender expression, gender identity, transgender, sex stereotyping, order of protection status, protected veteran or military status, or an unfavorable discharge from military service, and other categories protected by federal, state or local law.
Reasonable Accommodations
If you require a reasonable accommodation in completing a job application, interviewing, completing any pre-employment testing, or otherwise participating in the employee selection process, please fill out the accommodations form by clicking on this link Accommodation for disability form If you're unable to complete the form, you can reach out to our AskHR team for support at [redacted]. Please note our AskHR representatives do not have visibility of application or interview status.
EEO is the Law
Applicants and employees are protected under Federal law from discrimination. To learn more, Click here.
Pay Transparency Non-Discrimination Provision
Siemens follows Executive Order 11246, including the Pay Transparency Nondiscrimination Provision. To learn more, Click here.
California Privacy Notice
California residents have the right to receive additional notices about their personal information. To learn more, click here.
At Siemens Healthineers,we offer you a flexible and dynamic environment with opportunities to go beyondyour comfort zone in order to grow personally and professionally. Soundinteresting? Then come and join our global team as CustomerService Engineer II
Our global team: We are ateam of 66,000 highly dedicated employees across more than 70 countriespassionately pushing the boundaries of what's possible in healthcare to helpimprove people's lives around the world. As a leader in the industry, we aspireto create better outcomes and experiences for patients no matter where theylive or what health issues they are facing. Our portfolio, spanning fromin-vitro and in-vivo diagnostics to image-guided therapy and innovative cancercare, is crucial for clinical decision-making and treatment pathways.
Our culture: We are partof an incredible community of scientists, clinicians, developers, researchers,professionals, and skilled specialists pushing the boundaries of what'spossible, to improve people's lives around the world. We embrace a cultureof inclusivity in which the power and potential of every individual can beunleashed. We spark ideas that lead to positive impact and continued success.Check our Careers Site at https://www.siemens-healthineers.com/en-us/careers
• ServiceArea - Greater Salt lake Area, UT
• ShiftRequirements after onboarding/training for this role: M-F, 8pm-5am
This is a role well suitedto an ambitious professional, looking for the next step in their career. Asa Customer Service Engineer II,you will be responsible for:
You will be servicing XP/AX/CT Imaging Equipment in the Greater Salt Lake Area, UT area. Customer ServiceEngineer Level based on prior experience.
- You will be responsible for installing, troubleshooting, repairing, and performing preventative maintenance on all Siemens Healthcare systems at customer sites with minimal supervision.
- You will be responsible for delivering both timely and effective repairs as well as adequate training of operators to ensure optimal system performance, resulting in superior customer satisfaction.
- You will manage financial performance within their territory, meeting or exceeding budget for revenue generation, expense control and inventory management.
- You will manage company assets to include a company car, cell phone, computer, tools, inventory parts, etc.
- Establish and maintain proper business relationships with customers and peers, as well as performing necessary administrative duties accurately.
This position may suit youbest if you are familiar with what is below,and would like to do develop your career with Healthineers
- You have knowledge and experience performing service, preventative maintenance, and modifications on Medical Imaging Equipment at customer sites with minimal supervision.
- You have the ability and experience to establish and maintain proper business relationships with customers and peers, as well as performing necessary administrative duties accurately.
- You have experience in testing, repairing, and maintaining capital medical equipment.
- You have strong customer service and communication skills.
- You are proficient in the use of tools and service test equipment.
• General understanding of the principles of electricity, power supplies,and grounding.
Required skills to havefor the success of this role
- Minimum high schooldiploma; technical Associates Degree or equivalent preferred.
- Must be proficient in theuse of tools and service test equipment, with the ability to work bothindividually and in an established team setting.
- 3+ years' experience as amedical technologist or field service engineer (biomedical engineer) servicingdiagnostic instruments needed.
- Valid driver's license, ability to drive independently day and night, and good driving record required.
- Physical Requirements: Lifting 50lbs regularly (floor to above waist/head), and often over 50 lbs, walking, ladder/stepstool climbing, bending, twisting, sitting work, squatting work, standing work, high-reach, fine grasping manipulation, good vision, and ability to work alone.
- Must demonstrate excellent judgment in customer relations and in managing company resources; strong competency in instrument systems technology to include mechanics, electrical, chemistry, and software technology; experience with electronics, hydraulic and pneumatic systems.
At Siemens Healthineers,we value those who dedicate their energy and passion to a greater cause. Ourpeople make us unique as an employer in the med-tech industry. What unites andmotivates our global team is the inspiration of our common purpose: To innovatefor healthcare, building on our remarkable legacy of pioneering ideas thattranslate into even better healthcare products and services. We recognize thattaking ownership of our work allows both us and the company to grow. We offeryou a flexible and dynamic environment and the space to move beyond yourcomfort zone to grow both personally and professionally.
If you want to join us intransforming the way healthcare is delivered, visit our career site at https://usa.healthcare.siemens.com/careers
If you wish to find outmore about the specific position before applying, please visit: https://usa.healthcare.siemens.com/about.
Beware of Job Scams
Please beware of potentiallyfraudulent job postings or suspicious recruiting activity by people that arecurrently posing as Siemens Healthineers recruiters/employees. These scammersmay attempt to collect your confidential personal or financial information. Ifyou are concerned that an offer of employment with Siemens Healthineers mightbe a scam or that the recruiter is not legitimate, please verify by searchingfor the posting on the Siemens Healthineers Career Site.
"Successful candidate mustbe able to work with controlled technology in accordance with US export controllaw." "It is Siemens Healthineers' policy to comply fully and completely withall United States export control laws and regulations, including thoseimplemented by the Department of Commerce through the Export AdministrationRegulations (EAR), by the Department of State through the International Trafficin Arms Regulations (ITAR), and by the Treasury Department through the Officeof Foreign Assets Control (OFAC) sanctions regulations."
As anequal-opportunity employer we are happy to consider applications fromindividuals with disabilities.
Equal Employment Opportunity Statement
Siemens is an Equal Opportunity and Affirmative Action Employer encouraging diversity in the workplace. All qualified applicants will receive consideration for employment without regard to their race, color, creed, religion, national origin, citizenship status, ancestry, sex, age, physical or mental disability unrelated to ability, marital status, family responsibilities, pregnancy, genetic information, sexual orientation, gender expression, gender identity, transgender, sex stereotyping, order of protection status, protected veteran or military status, or an unfavorable discharge from military service, and other categories protected by federal, state or local law.
Reasonable Accommodations
If you require a reasonable accommodation in completing a job application, interviewing, completing any pre-employment testing, or otherwise participating in the employee selection process, please fill out the accommodations form by clicking on this link Accommodation for disability form If you're unable to complete the form, you can reach out to our AskHR team for support at [redacted]. Please note our AskHR representatives do not have visibility of application or interview status.
EEO is the Law
Applicants and employees are protected under Federal law from discrimination. To learn more, Click here.
Pay Transparency Non-Discrimination Provision
Siemens follows Executive Order 11246, including the Pay Transparency Nondiscrimination Provision. To learn more, Click here.
California Privacy Notice
California residents have the right to receive additional notices about their personal information. To learn more, click here.