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PMA Canada

Program Manager - Retail Chains

PMA Canada, Calgary, AB


About Peter Mielzynski Agencies LTD "PMA" and the Mission

PMA Canada's Mission is to become Canada's Best Premium Beverage Alcohol Growth Partner. We strive to be recognized as 'Agents for Growth' focused on three core areas of People, Partnerships and Performance. We represent an enviable portfolio of leading premium spirits, wines and beer brands. We are a privately held company founded in 1979 by Peter Mielzynski Sr., and to this day, we pride ourselves on building brands and providing Service Excellence for our Suppliers, Customers & Consumers.

Company Values

Teamwork: Share and communicate knowledge and skills with others, can recognize other's best practices and apply them to daily activities. Actively involved in the overall business and team's activities

Professionalism: Show proper preparation, responsiveness, accountability, and responsibility for their actions. Improves self through personal development. Conduct themselves with honesty, ethics, and integrity.

Leadership: Energize employees and provide a path to career success, company objectives and growth. Display a conscientious work ethic, coach, and mentor staff, be proactive and not reactive to potential issues.

Creativity: Show initiative to succeed, share ideas, opens to change, and learn from successes and failures.

Enthusiasm: Bring energy, passion, positive attitude and demonstrate strong commitment to PMA

About the Program Manager Role

Reporting to the Customer Marketing Manager | Western Canada, the Program Manager | Retail Chains will support the delivery of the commercial plan through leading the adaptation of National Shopper Marketing programming and development/implementation of regionally customized in store promotional activities for regional retail chain accounts across Western Canada.

Key Deliverables

  • Develop and implement in store activities within Retail Chain accounts in Western Canada which support the delivery of the strategic brand imperatives (commercial Guardrails) and the annual commercial plan
  • Lead the implementation and adaptation of Nationally developed in store activities within Retail Chain accounts
  • Evaluate effectiveness of in store activities against aligned program objectives
  • Collaborate with internal Sales and Shopper Marketing teams to coordinate work back schedules for the production and delivery of required assets to support in store activity execution
  • Support the retail independent channels in Western Canada through implementation of National Shopper Marketing Campaigns developed for in store programming


Behavioural Competency Requirements

  • Accountability
  • Customer Centricity
  • Transparency
  • Inspection of Expected Results
  • Ownership of the Business
  • No Blame Fixing


Management Competency Requirements

  • Outcome Orientation
  • Business Performance Management & Reporting
  • Interpersonal Effectiveness
  • Workflow Management
  • Financial Acumen
  • Judgement & Decision Making
  • Rapid Capability Building
  • Strategic Thinking & Awareness


Functional Competencies Requirements

  • Effective Customer Relationship Development
  • Commercial Acumen
  • Persuasive Selling
  • Negotiation & Influencing
  • Commercial Plan Development
  • Commercial Plan Implementation & Course Correction
  • Phased Depletion Forecast Development


Knowledge Competency Requirements

  • RTC | The PMA Way of Selling
  • BCLDB, AGLC and SLGA Regulatory Standards & Canadian Beverage Alcohol Industry Ways of Working
  • Canadian Beverage Alcohol Industry Rival Ways of Working
  • Effective Working Knowledge of Retail Chain Account Operating Rhythms in Western Canada
  • Effective Working Knowledge of MS Power Point & MS Excel
  • Smart Serve Certified
  • WSET Certified


Experience & Other Requirements

  • Minimum 3 Years of Trade or Sales experience, preferably within Beverage Alcohol or CPG Industry
  • Post Secondary Degree in Marketing, Business or Sales Training
  • Well Demonstrated Track Record of Managing Stakeholders
  • Hybrid Working Environment based in Calgary, Alberta
  • Minimum 20% of Time in Field including Ability to Travel Overnight within Western Canada
  • Valid Driver's License with Fully Insured & Reliable Transportation
  • Must be Legally Able to Work in Canada
  • Must be of Legal Drinking Age


Physical Demands

  • Frequent Hand Motion to Perform Various Duties
  • Occasional Immediate Reaching, Minimal Overhead Reaching to perform various duties
  • Occasional Standing and Occasional Walking for short amounts of time to perform various duties
  • Extended Sitting for Long Periods of Time at Desk or Workstation to perform various duties


PMA Canada is committed to providing equal opportunity and accessibility in its recruitment process. If you are selected for further consideration and require accommodation to participate in this recruitment process, please advise your Talent Acquisition partner.