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University of Texas at Austin

RecSports Program Administrative Associate

University of Texas at Austin, Austin, TX, United States


Support 3 4 programs in the areas of Recreational Sports, including Intramurals, Sport Clubs, Outdoor, Instructional, Fitness/Wellness, and/or Membership and Guest Services. Responsibilities include managing program registration system(s), developing and publishing annual calendars, proofreading and editing documents, handling reservations, cancellations, refund requests, rescheduling, performing basic accounting, keeping annual records, and assisting with the management of student employees as needed.Assist program directors with participation records, rosters, statistical information compilation, customer service, records retention, and interdepartmental transfers and billing. Enforce and implement policies and procedures, research and resolve issues within areas of responsibility, and develop effective working relationships both internally and externally.Stay informed about all programs and services. Model professional behavior, interpret and implement policies and procedures, and serve as a leader, mentor, and teammate. Additionally, serve in a back-up capacity for a variety of detailed administrative functions across all programs/services.Collaborate with multiple managers/areas, demonstrating flexibility and exceptional communication skills. Assist with procurement and expense reconciliation. Address customer and participant issues, involving appropriate staff members when necessary. Aid in preparing travel authorizations and reimbursements according to UT policies and procedures for all Program areas and staff, as needed.Contribute to long-range planning, goal setting, and future directions. Participate in committees, staff meetings, and departmental special events. Maintain knowledge of internal and university policies and procedures, serve as a contributing member of departmental staff, and perform additional tasks as assigned.Assist in managing and coordinating special projects and events. This includes planning, scheduling, resource allocation, and liaising with other departments or external parties. Ensure all projects and events align with departmental goals and university policies.