Intercultural Programs Administrative Associate

Administrative and Programming SupportProvide administrative support for programs and events including ISSS signature programs and international student orientation. Ensure consistency and accuracy with data in administrative databases, records, and filing systems. Support event implementation and logistics for concurrent events by preparing OOEF forms, reserving event venues, ordering catering, and purchasing supplies. Manage event registration and reservations. Maintain ISSS programming calendar and attendance tracker. Disseminate program satisfaction surveys and compile results for evaluation. Collect receipts and track expenses associated with program budgets. Manage and update program inventory and supplies.CommunicationManage general inboxes and respond to inquiries about ISSS programs and services in a highly professional and culturally sensitive manner. Route correspondence as appropriate. Assist in the maintenance of website information regarding programs, services, and related resources for international students and scholars. Contribute content for regular communication to students and scholars. Participate in programing and presentations for the university community about support services topics for the international population.Support of Front Desk OperationsServe as backup for front desk operations with a high degree of initiative and judgment. Work with front desk staff to maximize efficiency and provide highest level of customer service. Serve international students and scholars and explain services, procedures, and guidelines. Assess visitors' needs and convey to Texas Global staff accordingly.Support of ISSS and Texas Global FunctionsActively support the critical priorities and functions of ISSS, Texas Global, serve on internal committees, and participate in work groups to support the mission of the organization.