Human Resource Generalist

Position Summary:

The Human Resource Generalist performs a variety of tasks and duties significant to successful operations of the Human Resource Department. This position carries out responsibilities in the following functional areas: employee relations, recruitment/employment, onboarding, training, performance management, benefits administration, safety, employee relations, and employment law compliance.

The Generalist will be a leader within the organization, always building and promoting workplace culture, in alignment with the mission, vision, and values of the company. Reporting to the Director of Human Resources, they will also play a crucial role in communicating HR programs and policies directly with employees and support managers with employee-related needs. The Human Resources Generalist is a dynamic thinker and problem solver with solid intrapersonal skills and the ability to work quickly in a fast-paced environment. Bilingual English-Spanish skills are critical for this role.

Essential duties and responsibilities:

Administration
• Maintains accurate and up-to-date employee records to ensure 100% compliance of employee information, data-entry, records, and documentation, striving for paperless solutions, and working the HRIS system.
• Serves as a main point of contact for general employee inquiries, concerns, exploring areas of concern as observed.
• Maintains a thorough understanding of the Boisset Employee Handbook and California Employment law.
• Reviews systems and databases for accuracy, especially related to compliance needs.
• Lead materials management for properties as needed, including, but not limited to business cards maintaining tracking to ensure inventory is always available.
• Support Human Resources projects and initiatives as they arise.

Recruitment and Onboarding
• Supports full-cycle onboarding, partnering across teams in the organization to ensure a smooth process for each new hire.
• Assists recruiting and onboarding functions.
• Lead new hire orientation in English and Spanish for full and part-time hires.
• Follows-up with each new hire to ensure all necessary trainings are completed for their positions.
• Acquire bios and photographs of key full-time new hires for company communications.

Benefits Administration
• Supports HR team with Open Enrollment as needed, prepare materials, schedules trainings, and educates staff on benefit programs and resources.
• Audits completion of open enrollment, new hire and life event enrollments through the year.
• Helps plan wellness events and programs.

Performance Management
• Assists with initiatives related to behavior, performance, and attendance.
• Supports HR Management with communication and compliance of Annual Reviews.
• Prepares materials for departures directed by the HR team and management.
• Handles employee relations counseling and participating in investigations to address employee complaints or concerns, following up in a consistent and appropriate manner.
• Leads investigations as directed by management, providing recommendation in accordance with labor laws and company policies.

Employee Relations & Internal Communications
• Supports communications across all platforms, including, but not limited to emails, posters, ADP home page, newsletters, memos, and in-person conversions, in English and Spanish.
• Sends emails, distributes flyers, assists with updates to digital and print assists as needed.
• Proactively advises and assists management on employee issues; coaches and advises managers on recommendations for resolution.
• In partnership with HR Management, effectively communicates HR policies, procedures, programs, initiatives and laws with management team and employees.
• Supports company programs related to wellness, sustainability, community, diversity and other causes.
• Ability to be responsive and communicative throughout the day via email, text, in-person, and Microsoft teams to support a diverse workforce. Occasional communication after traditional business hours to support business needs is also required.

Safety & Training
• Assists with safety, compliance, and other necessary training programs.
• Supports managers and teams with safety initiatives and helps organize events as needed.
• Audits ongoing training and certification needs for employees, reporting and communicating approaching deadlines to maintain compliance.

Additional Skills:
• Excellent verbal and written communication skills in English and Spanish.
• Strong interpersonal skills with the ability to manage sensitive and confidential situations with tact, professionalism, and diplomacy.
• Excellent organizational skills and attention to detail.
• Proven understanding of California Employment Law.
• Proficient with Microsoft Office Suite or related software.
• Proficient with or the ability to quickly learn payroll management, human resource information system (HRIS), and similar computer applications.
• Ability to improve processes, innovate, and implement ideas.

Additional Functions:
• Comply with all company safety policies, practices, and procedures. Participate in safety training and report all unsafe conditions or work practices.
• Participate in team efforts and perform additional duties as needed.
• Timely Recording Keeping in HRIS system.

Necessary Skills:

Language: Ability to speak and understand basic English required for all positions.
• Ability to read and interpret documents such as memos, instructions, policies and manuals. Ability to write routine reports and correspondence. Ability to present information effectively to groups of customers and/or employees and participate in one-on-one and small group situations.

Math:
• Ability to add, subtract, multiply, and divide accurately, using standard American units of currency, weight, volume, and/or distance. Ability to recognize and correct inaccuracies when using calculator or computer spreadsheet.

Logic:
• Ability to apply common sense understanding to multiple tasks, analyze and solve practical problems, prioritize and delegate tasks and projects, work both independently and as part of a team, and adapt to frequent changes in the work environment.

Computer:
• Possess intermediate computer skills which can include email, internet, word processing, spreadsheet, and basic database activity.

Education, Experience, Certificates, Licenses:
• Bachelor's Degree (B.A. or B.S.) from a 4-year college or university; or 12-24 months related experience or training; or equivalent combination of education and experience.
• Previous experience in a Human Resources or Legal Assistant role.
• Current, valid Driver's License, insurable driving record, and proof of current automobile insurance required.

Physical Requirements:
• Light physical activity performing non-strenuous daily activities of an administrative nature. Manual dexterity is sufficient to reach, handle items, and work with the fingers. May require lifting and moving objects up to 50 lbs. in weight. Clear vision, close and distant, and ability to adjust focus. Hearing adequate for telephone and office level conversation.

Work Environment:
• Well lighted, heated and/or air-conditioned indoor office setting with adequate ventilation. Minimal noise level typical of business office: computers, printers, telephones, light traffic.
• Primarily in a well-lighted, heated and/or air-conditioned indoor setting with adequate ventilation. Periods required in an un-heated indoor setting (wine cellar) with changing conditions. Short periods outdoors while conducting tours or moving between buildings. Moderate noise levels typical of public space: music sound system, public conversations, telephones/cell phones, large groups.

Schedule and Travel Requirements:
• Regular business schedule: Monday through Friday. Occasional overtime during busy seasons.
• Variable schedule: primarily a set schedule but may require weekends, periodic evenings, and/or periodic or seasonal overtime.
• Travel required to various Boisset properties.

Boisset Collections is an equal-opportunity employer.

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