General Manager (Denali Backcountry Lodge)

What perks can you expect?:

• Join an inclusive, global team and make life-long connections. 

• Enjoy free access to Pursuit attractions and 50% off for friends. 

• Get discounts on hotel stays, dining, and retail. 
• Full benefits including medical, vision, dental, 401K, & more!
• Complimentary housing & meals during summer operating season!

• Access subsidized mental health and wellness resources. 

  

What will be your daily pursuit?:

Deep down, our mission and values make us who we are as a team. This is what we strive for in all of the connections we create for our guests and for each other.

What will your compensation be?:

$72,000 annually

When does this adventure begin?:

This is an extended seasonal full-time role starting in January of 2025!

What will you do in this job?:

• Oversee all aspects of lodge operations including employee management, payroll, guest interaction, etc
• Maintains running inventory
• Processes orders to maintain pars for supplies
• Fills in across all departments and aids where necessary
• Go-to point person for Maintenance Manager and Chef
• Attend weekly leadership team meetings and be prepared to offer feedback about Lodge performance and bring attention to any ongoing issues
• Provide excellent guest service to guests and other team members
• Make sound judgments and anticipate issues and opportunities
• Handle comments, complaints and concerns with a high level of efficiency and in the best interest of the guest
• Work closely with all other departments to ensure overall guest satisfaction
• Greet arriving/departing guests in a professional and pleasant manner
• Be knowledgeable of daily functions or activities occurring at the Lodge and in area in order to answer guests’ questions
• Ensuring the safety and security of all guests and employees while in Denali
• Meeting or exceeding industry and Company standards of guest service and product quality
• Ensuring facilities meet or exceed legal, industry and Company standards for cleanliness and maintenance of facilities, such as: daily, weekly and ongoing maintenance and cleaning in and around facilities compliance with DEC regulations relating to cleaning and sanitizing guidelines for kitchen, dining room and food storage areas, such as refrigerator, freezer and cooler space
• Developing and coordinating regularly scheduled safety meetings and drills.
• Maintaining adequate daily and ongoing inventory of all lodging supplies, food and dry goods.
• Coordinating and managing duties associated with start-up and shut down of Denali Backcountry Lodge facilities.

What skills and experience do you need for this job?:

 

• Current CPR and 1st Aid Certification
• Training for Alcohol Professionals, TAPS
• Working knowledge of the principles and practices of the tourism business in Alaska, including state government, industry organizations, and large private industry influences
• Working knowledge of food, beverage, and hospitality services and operations
• Working knowledge of maintenance and safety standards in the hotel industry
• Strong supervisory / leadership skills with ability to effectively train, manage and lead staff
• Training for Alcohol Professionals, TAPS
• ServSafe Managers Certificate
• Some college education and three to five years’ practical experience in hotel and/or restaurant management, hospitality management, or any combination of education and experience that provides the necessary skills, knowledge and abilities

What will your work environment be like?:

Beautiful. You’ll be working in the iconic, unforgettable and inspiring location. Regardless of what your role is with us, you’ll really get the chance to explore and see amazing scenery and wildlife within the last frontier. 

 

Fun. You'll be meeting team members from across the globe and get to participate in tons of team events. 

Independent. You’ll spend your days in and around our amazing properties.  

Remote. Our home is filled with trees, lakes, and blue-bird skies; rather than buildings, freeways, and smog.  

 

Busy. You need to be prepared for a physical working environment with walking, stair climbing, bending, reaching, lifting (up to 50 pounds with assistance) as required  

 

We work as a team and believe that we succeed together – these job duties may change based on the needs of the team and company as a whole. 

EEO:

Pursuit is an Equal Opportunity Employer committed to diversity in the workplace. We evaluate qualified applicants without regard to race, color, age, religion, gender, sexual orientation, disability, veteran status, and other protected characteristics.   

Pursuit places a high value on diverse backgrounds and experiences, recognizing that they serve as catalysts for creativity and innovation. We encourage individuals who are eligible to work in the USA to apply and join our inclusive team!  

 

We are working to eliminate barriers for applicants and team members from equity-deserving groups. If you can’t apply online or need accommodation during the application or hiring process, please contact our Talent & Acquisition Team at ta@pursuitcollection.com. 

We thank all candidates for their interest, however, please note that only applicants selected for further consideration will be contacted.