Marketing Admin and Content Coordinator

SALES MARKETING CONTENT COORDINATOR

ABOUT RBM OF ATLANTA

RBM of Atlanta is a privately owned and operated Mercedes-Benz dealership with an innovative and storied history.

We were awarded “Best of the Best” from Mercedes-Benz for 2023 - Georgia's only 9 time winner. We are recognized as a 2024 J.D. Power Dealer of Excellence and the first Mercedes-Benz dealer to be honor for 7 consecutive years. We are deeply established in the southeast and have been Atlanta’s Mercedes-Benz Connection since 1964.

RBM of Atlanta has a diverse Drug-Free workforce and is an Equal Opportunity Employer.

RBM of Atlanta is looking for a Marketing Content Coordinator that will be uploading vehicle information for in-stock New and Used vehicles, ensuring our customer records match in all corresponding systems, updating website content, creating marketing newsletters, and other marketing related activities.  This coordinator will have advanced knowledge of Microsoft Office products, including Microsoft Word and Excel.  You will primarily be responsible for merchandising our in-stock vehicles, generating custom letters to our clients through mail merges, ensure that any change of address information is accurate in our various software systems and databases, creating content for our website and newsletter.  This is a full-time position with benefits, located at our dealership.

BENEFITS:

• Competitive hourly wage
• Get paid every Friday by direct deposit
• Paid holidays, sick time, and vacation - EARN VACATION FROM YOUR 1ST DAY OF WORK!
• Great work/life balance with a 5-day work week
• Paid training and certification, along with opportunities to advance within dealership
• Competitive insurance and retirement benefit options available
• Medical and dental insurance coverage
• Company contribution to Health Savings Account for eligible HDHP participants
• Long-term and short term disability insurance
• $25,000 company-paid life insurance for full-time employees (additional coverage available)
• 401(k) retirement plan with company match

• On-site Parking
• Employee discounts for parts, service and vehicle purchases

MARKETING CONTENT COORDINATOR ESSENTIAL JOB DUTIES:

• Merchandise our new and pre-owned inventory with rich content to ensure these vehicles are found online and have a compelling story for prospective buyers to read.  You’ll be using various web-based information systems to collect relevant information and place this culled information into our master inventory distribution platform.
• Generate product feature sheets and vehicle buyer’s guides for all pre-owned/used inventory.
• Insert information about F&I products from customer purchases into our CRM and service history database.
• Generate customer vehicle purchase letters, vehicle purchase anniversary letters, and customer birthday cards on a daily basis. Working within our databases and doing mail merges.
• Ensure all customer databases are up to date with requisite customer contact information.  When outgoing mail is returned back to the dealership from the Postal Service, you’ll ensure that any corrected address information is updated and accurate across all systems.
• Create and update content on our website
• Create monthly newsletter
• Flexibility with job duties/cross-training for other administrative duties as assigned

REQUIREMENTS AND QUALIFICATIONS:

• Prior to being employed, applicants for employment must participate in RBM’s normal screening process which include: completing a full employment application; satisfactory criminal, and credit records checks (where applicable); in-person interviews and other inquiries.
• Advanced knowledge of Microsoft Excel and Microsoft Word.  Able to do formulas within MS Excel (understand/execute lookups, pivot tables, etc.).  Able to do mail merges in MS Word.
• Experience working in CRMs or other forms of customer relationship databases.
• Good technical understanding and quick-learner of new computer/web-based tools.
• High school diploma or the equivalent.
• Authorized to work in the USA for any employer.
• Effective communication skills, problem solving skills and the ability to work well with others.
• Basic mathematical skills using American units of measure.
• Physical demands include: remain stationary at desk for prolonged periods; traverse dealership property to distribute letters, cards, and forms; operate office equipment; exert force to move/manipulate objects (up to 20lbs occasionally, 2-5lbs frequently); repetitive motion.

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.