Lakeview Loan Servicing
HRIS ANALYST
Lakeview Loan Servicing, Fort Lauderdale, FL
Overview
The HRIS Analyst is responsible for managing and optimizing the Human Resource Information System (HRIS) to support HR operations and enhance data integrity. This role involves analyzing HRIS processes, troubleshooting issues, and implementing system improvements to streamline HR functions.
Responsibilities
• Analyze HR data for the MSR/Lakeview divisions to identify trends and generate reports, offering insights and recommendations to inform HR decision-making.
• Provide necessary HRIS-related information to respond to internal and external audit requests.
• Oversee the launch of employee surveys, ensuring timely and accurate execution.
• Collaborate with the BAM HRIS Team to manage system workflow processes, including updates and maintenance of organizational levels, locations, company information, and other business rules within the HRIS platform and any other systems (15Five, Culture Amp, DocuSign, Mindr, iCIMS, etc.).
• Work with the BAM HRIS Team on file feed integrations, ensuring seamless data transfer and system compatibility.
• Ensure HRIS operations comply with relevant regulations and company policies. Maintain up-to-date knowledge of legal and industry standards.
• Manage MSR/Lakeview user access across HR systems.
• Handle related system maintenance responsibilities and service requests.
• Lead MSR/Lakeview system update initiatives and projects (e.g. data cleanup, unused features, new dashboards/reporting).
• Partner with the BAM HRIS Team on continuous process improvement initiatives within the HRIS framework.
• Complete a variety of audit requests, assessments and rating agency report requests.
• Configure complex internal and external reports. Work on continuous enhancements for current reports.
• Take on special projects and additional responsibilities as needed.
Qualifications
• Bachelor's degree preferred.
• Minimum of three (3) years of HRIS management experience required.
• Proficiency in HRIS software, particularly UKG, is highly desired (formerly UltiPro).
• Prior experience creating simple to complex reports, including designing dashboards and running a variety of reports in Cognos BI and Microsoft BI.
• System administration experience in ServiceNow and iCIMS is highly preferred.
• Proficient Microsoft Excel skills required.
• Demonstrated project management skills with the ability to prioritize and manage multiple tasks effectively.
• Strong written and verbal communication skills.
• Customer-focused with the ability to work effectively in a fast-paced, dynamic environment with competing priorities.
• Proven critical thinking and analytical skills.
• Self-motivated, highly organized, and able to independently prioritize tasks with a sense of urgency.
• Ability to produce accurate work under pressure and meet deadlines.
• Ability to maintain confidentiality, exercise tact, and use independent judgment in performing duties.
CERTIFICATIONS, LICENSES, AND/OR REGISTRATION
N/A.
PHYSICAL DEMANDS AND WORK ENVIRONMENT
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to sit and use hands to handle, touch or feel objects, tools, or controls. The employee frequently is required to talk and listen. The noise level in the work environment is usually moderate. The employee is occasionally required to stand, walk; reach with hands and arms. The employee is rarely required to stoop, kneel, crouch, or crawl. The employee must regularly lift and/or move up to 10 pounds. Specific vision abilities required by this job include close vision, color vision, and the ability to adjust focus.
EEOC
Lakeview is an Equal Employment Opportunity employer. All aspects of consideration for employment and employment with the Company are governed on the basis of merit, competence and qualifications without regard to race, color, religion, sex, national origin, age, disability, veteran status, sexual orientation, or any other category protected by federal, state, or local law.
The HRIS Analyst is responsible for managing and optimizing the Human Resource Information System (HRIS) to support HR operations and enhance data integrity. This role involves analyzing HRIS processes, troubleshooting issues, and implementing system improvements to streamline HR functions.
Responsibilities
• Analyze HR data for the MSR/Lakeview divisions to identify trends and generate reports, offering insights and recommendations to inform HR decision-making.
• Provide necessary HRIS-related information to respond to internal and external audit requests.
• Oversee the launch of employee surveys, ensuring timely and accurate execution.
• Collaborate with the BAM HRIS Team to manage system workflow processes, including updates and maintenance of organizational levels, locations, company information, and other business rules within the HRIS platform and any other systems (15Five, Culture Amp, DocuSign, Mindr, iCIMS, etc.).
• Work with the BAM HRIS Team on file feed integrations, ensuring seamless data transfer and system compatibility.
• Ensure HRIS operations comply with relevant regulations and company policies. Maintain up-to-date knowledge of legal and industry standards.
• Manage MSR/Lakeview user access across HR systems.
• Handle related system maintenance responsibilities and service requests.
• Lead MSR/Lakeview system update initiatives and projects (e.g. data cleanup, unused features, new dashboards/reporting).
• Partner with the BAM HRIS Team on continuous process improvement initiatives within the HRIS framework.
• Complete a variety of audit requests, assessments and rating agency report requests.
• Configure complex internal and external reports. Work on continuous enhancements for current reports.
• Take on special projects and additional responsibilities as needed.
Qualifications
• Bachelor's degree preferred.
• Minimum of three (3) years of HRIS management experience required.
• Proficiency in HRIS software, particularly UKG, is highly desired (formerly UltiPro).
• Prior experience creating simple to complex reports, including designing dashboards and running a variety of reports in Cognos BI and Microsoft BI.
• System administration experience in ServiceNow and iCIMS is highly preferred.
• Proficient Microsoft Excel skills required.
• Demonstrated project management skills with the ability to prioritize and manage multiple tasks effectively.
• Strong written and verbal communication skills.
• Customer-focused with the ability to work effectively in a fast-paced, dynamic environment with competing priorities.
• Proven critical thinking and analytical skills.
• Self-motivated, highly organized, and able to independently prioritize tasks with a sense of urgency.
• Ability to produce accurate work under pressure and meet deadlines.
• Ability to maintain confidentiality, exercise tact, and use independent judgment in performing duties.
CERTIFICATIONS, LICENSES, AND/OR REGISTRATION
N/A.
PHYSICAL DEMANDS AND WORK ENVIRONMENT
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to sit and use hands to handle, touch or feel objects, tools, or controls. The employee frequently is required to talk and listen. The noise level in the work environment is usually moderate. The employee is occasionally required to stand, walk; reach with hands and arms. The employee is rarely required to stoop, kneel, crouch, or crawl. The employee must regularly lift and/or move up to 10 pounds. Specific vision abilities required by this job include close vision, color vision, and the ability to adjust focus.
EEOC
Lakeview is an Equal Employment Opportunity employer. All aspects of consideration for employment and employment with the Company are governed on the basis of merit, competence and qualifications without regard to race, color, religion, sex, national origin, age, disability, veteran status, sexual orientation, or any other category protected by federal, state, or local law.