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HireRight

Manager, Sales Engineering

HireRight, Nashville, TN


About HireRight

HireRight is the premier global background screening and workforce solutions provider. We bring clarity and confidence to vetting and hiring decisions through integrated, tailored solutions, driving a higher standard of accuracy in everything we do. Combining in-house talent, personalized services, and proprietary technology, we ensure the best candidate experience possible. PBSA accredited and based in Nashville, TN, we offer expertise from our regional centers across 200 countries and territories in The Americas, Europe, Asia, and the Middle East. Our commitment to get it right every time, everywhere, makes us the trusted partner of businesses and organizations worldwide.

Overview

The Sales Engineering Manager will serve as a player-coach, managing a global team of Sales Engineers while also acting as a high-impact resource, delivering consulting, best-practice guidance, and strategic insights to our largest prospects and customers. Additionally, this role will develop tools and methods that our mid-size and smaller clients can leverage to drive revenue growth and achieve industry leadership.

As the leader of the Sales Engineering team, you will be responsible for upskilling all team members, creating shadowing opportunities for junior staff to learn from senior team members, and providing continuous performance and skills development feedback. You will also drive the evolution of how Sales Engineers support the GTM team throughout the sales process.

This role requires deep product and process knowledge and extensive cross-functional collaboration to ensure internal solutions for optimal support and presentation technology. You will lead efficient client transitions from sales to implementation to accelerate time to revenue. Partnering closely with the product team, you'll align product development and GTM strategies with client needs and industry trends, maintaining a continuous feedback loop to inform ongoing product improvements.

Leveraging your extensive industry experience, you'll ensure the team understands customer requirements, identifies program gaps and optimization areas, and delivers a comprehensive suite of services and end-to-end solutions that provide differentiated client value.

This is a unique opportunity for an individual who wants to lead an innovative, global team at a company dedicated to transforming the background screening industry. HireRight is seeking enthusiastic, committed, and success-driven leadership with a strong track record in metrics-based performance management.

In this role, your team will play a critical role in the sales cycle, providing thought leadership and owning solutions that enhance the customer experience. You'll collaborate closely with colleagues, support the sales team, and translate business objectives into compelling recommendations. Leveraging your technical and sales expertise, you will lead a team that presents our product offerings effectively, addresses objections, and inspires confidence in our technology infrastructure to drive client value.

The ideal candidate has extensive experience, a proven track record of success, and a passion for diving into the details to quantify metrics and convey value to clients. This person should be self-motivated, proactive, and skilled at partnering with customers and sales leaders to achieve outstanding outcomes.

Responsibilities

  • Coordinate and support the Sales Team in all pre-sales and account activities, ensuring cross-functional collaboration with PSO, Product, Technology, and Sales Enablement.
  • Streamline transitions from sales handoffs to Solution Architecture (SA) and PSO, while upskilling team members for skill development.
  • Drive new revenue growth by supporting New Business and Account Management teams and providing discovery support for new business and client upsells.
  • Develop win strategies for RFPs, create compelling sales presentations, conduct product demonstrations, and design solutions with full documentation.
  • Serve as a Subject Matter Expert (SME) and provide best practices and proof-of-concept demos, supporting smooth knowledge transfer to implementation teams.
  • Deliver engaging technical presentations and customized product demos to key decision-makers.
  • Lead the technical side of the sales cycle, assisting with RFP responses, qualification of prospects, and closing sales opportunities.
  • Build trusted relationships with key customer stakeholders and continuously enhance team skill sets through ongoing learning.
  • Achieve quarterly and annual objectives and actively participate in internal training and mentorship programs.


Qualifications

  • Understanding the business requirements of customers within multiple industries and being knowledgeable on industry-specific solutions
  • Proven oral, written, presentation, and interpersonal communication and relationship skills.
  • Proven time management skills in a dynamic team environment.
  • Ability to work as part of a team to tackle problems in dynamic, energising environments.
  • Inquisitive, practical, and passionate about technology and sharing knowledge.
  • Loves to be the first to know something and to understand why and how things happen.
  • Good at explaining ideas and finding ways to keep people's attention.
  • Willing and able to travel as needed

Basic Qualifications:
  • 5+ years sales engineering role
  • 5+ years of Human Capital Management software and consulting experience on enterprise HRIS solutions.
  • Experience across a variety of industries (e.g. Healthcare, Financial Services, Retail, Education, Government]
  • Bachelor degree or equivalent experience.


What do we offer

In exchange for your expertise, HireRight offers an excellent employee benefit package which includes:
  • Medical, Dental, Vision
  • Paid Life/AD&D Insurance
  • Voluntary Life Insurance
  • Short & Long Term Disability
  • Flexible Spending Accounts
  • 401K
  • Generous Paid Time Off Program
  • 10 Paid Holidays
  • Education Assistance Program
  • Generous Referral Program
  • Employee Discounts and Rewards
  • And much more!

*All resumes are held in confidence. Only candidates whose profiles closely match requirements will be contacted during this search.

HireRight, LLC is an Equal Opportunity Employer
Minorities / Females / Veterans / Disabilities


Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information. 41 CFR 60-1.35(c)