Sacramento Metropolitan Air Quality Management District
Office Assistant I-II
Sacramento Metropolitan Air Quality Management District, San Francisco, CA, United States
Salary: $21.14 - $28.82 Hourly
Location : CA, CA
Job Type: Regular Full-Time
Remote Employment: Flexible/Hybrid
Job Number: 1906-O
Department: Administrative Services
Division: Administrative Services
Opening Date: 11/15/2024
Closing Date: 12/6/2024 4:00 PM Pacific
Description
Sac Metro Air District is hiring two (2) professional, highly organized, and detail-oriented Office Assistants: one for the Administrative Services Division and one for the Transportation and Climate Change Division.
Administrative Services - the Office Assistant will be one of three Office Assistants supporting the District front office operations in general office operations including greeting customers, answering phones, processing incoming/outgoing mail and invoices, accounts receivables, travel coordination, purchasing, scheduling meetings, and coordinating building or fleet service requests.
Transportation and Climate Change - the Office Assistant will be one of two Office Assistants supporting the Clean Cars for All (CC4A) program in processing customer applications, tracking and posting payments, and maintaining program records.
Under general supervision, the Office Assistant performs a variety of clerical support tasks including receptionist duties, mail processing, filing, and typing; and performs other related duties as required.
Distinguishing Characteristics
Positions in this class are flexibly staffed and are normally filled by advancement from a lower level.
Office Assistant I - This is the entry and training level class. Incumbents work under immediate supervision and perform repetitive or closely related duties according to established procedures.
Office Assistant II - This is the experienced working-level class. Incumbents work under general supervision and perform a wide variety of difficult and complex clerical work which requires the use of word-processing software applications.
Typical Duties
The duties listed below are examples of the work typically performed by employees in this class. An employee may not be assigned all duties listed and may be assigned duties that are not listed below.
1. Acts as a receptionist; takes and transmits messages; takes and refers complaints from the public; receives and transfers calls to appropriate extension; provides general agency information and alternative telephone numbers to public callers; greets and routes office callers.
2. Types lists, memos, letters, forms, permits, reports, and other documents; makes routine checks of clerical work for compliance with specific requirements of form and content; searches records and files for data.
3. Performs all types of filing (alphabetical, numerical, chronological, and code); tracks and updates information, mailed documents, and manuals using a computer or manual system.
4. Makes travel arrangements; works with the travel agency to arrange hotel, airline, and rental car reservations; completes necessary paperwork for reservations and conference/workshop attendance; completes forms for reimbursement.
5. Schedules meetings and appointments; makes room arrangements.
6. Processes petty cash reimbursements.
7. Collects and delivers correspondence, records, and packages; stamps, sorts, and distributes incoming mail and faxes; assists with or prepares mass mailings; processes outgoing mail; copies a variety of documents on the photocopy machine.
Minimum Qualifications
Education and Experience:
Office Assistant I - One year of general clerical experience or any combination of training and/or experience that provides the desired knowledge and abilities.
Office Assistant II - One year of experience as an Office Assistant I or two years of typing and general clerical experience or any combination of training and/or experience that provides the desired knowledge and abilities.
Knowledge of:
Both Classes - Telephone and office receptionist etiquette; basic elements of English grammar, spelling, usage, and punctuation; alphanumeric filing and retrieval systems; office methods and clerical recordkeeping procedures.
Office Assistant II - District procedures and operations.
Ability to:
Both Classes - Type at a sufficient speed to perform the work of the unit; speak clearly; perform routine clerical work; establish and maintain working relationships with staff and public; work independently; attend to detail.
Working Conditions & Physical Demands
Physical Demands:
This is essentially a desk job. Physical demands include occasional lifting up to 25 lbs., some bending, stooping, and squatting.
Working Conditions:
Generally clean work environment with limited exposure to conditions such as dust, fumes, odors, or noise. Computer monitor used on a daily basis.
The Air District offers a robust benefits package under the current resolutions and contracts including the following:
Health & Wellness
COLAs & Incentives
01
Sac Metro Air District is hiring two (2) Office Assistants. Which position are you applying for:
02
Describe your current or most recent job duties and how they have prepared you for an office assistant role. Highlight specific tasks that demonstrate your organizational, clerical, customer service, and outreach skills, including any experience working with a diverse population or underrepresented groups.
03
Briefly summarize your experience in the following areas: - Use of Office 365, document management, scheduling, and accounting software, and using technology to organize or streamline work. - Processing payments, invoices, or financial transactions, and resolving discrepancies. - Provide examples of correspondence you've composed (e.g., letters, emails, agendas) and your process for proofreading and ensuring accuracy. - Managing confidential records or sensitive information and the steps you take to maintain privacy and security. - Working with multiple teams or departments to achieve a shared goal and how you coordinate efforts, manage conflicts, and ensure clear communication.
04
If interested in the Administrative Services Division position, please describe your experience working as a receptionist or providing front desk coverage (with a focus on customer service), managing calendars, scheduling meetings, handling changes or conflicts, making travel arrangements, and processing travel reimbursements. How do you ensure efficient service and positive interactions for both internal and external customers?
05
If interested in the Transportation & Climate Change Division position, please briefly outline your understanding of clean energy and alternative transportation, and how this knowledge aligns with our goal of reducing transportation-related pollution.
06
If interested in the Transportation & Climate Change Division position, please describe any outreach or community engagement work you've done, particularly with diverse or underrepresented groups. What does "community" mean to you?
Required Question
Location : CA, CA
Job Type: Regular Full-Time
Remote Employment: Flexible/Hybrid
Job Number: 1906-O
Department: Administrative Services
Division: Administrative Services
Opening Date: 11/15/2024
Closing Date: 12/6/2024 4:00 PM Pacific
Description
Sac Metro Air District is hiring two (2) professional, highly organized, and detail-oriented Office Assistants: one for the Administrative Services Division and one for the Transportation and Climate Change Division.
Administrative Services - the Office Assistant will be one of three Office Assistants supporting the District front office operations in general office operations including greeting customers, answering phones, processing incoming/outgoing mail and invoices, accounts receivables, travel coordination, purchasing, scheduling meetings, and coordinating building or fleet service requests.
Transportation and Climate Change - the Office Assistant will be one of two Office Assistants supporting the Clean Cars for All (CC4A) program in processing customer applications, tracking and posting payments, and maintaining program records.
Under general supervision, the Office Assistant performs a variety of clerical support tasks including receptionist duties, mail processing, filing, and typing; and performs other related duties as required.
Distinguishing Characteristics
Positions in this class are flexibly staffed and are normally filled by advancement from a lower level.
Office Assistant I - This is the entry and training level class. Incumbents work under immediate supervision and perform repetitive or closely related duties according to established procedures.
Office Assistant II - This is the experienced working-level class. Incumbents work under general supervision and perform a wide variety of difficult and complex clerical work which requires the use of word-processing software applications.
Typical Duties
The duties listed below are examples of the work typically performed by employees in this class. An employee may not be assigned all duties listed and may be assigned duties that are not listed below.
1. Acts as a receptionist; takes and transmits messages; takes and refers complaints from the public; receives and transfers calls to appropriate extension; provides general agency information and alternative telephone numbers to public callers; greets and routes office callers.
2. Types lists, memos, letters, forms, permits, reports, and other documents; makes routine checks of clerical work for compliance with specific requirements of form and content; searches records and files for data.
3. Performs all types of filing (alphabetical, numerical, chronological, and code); tracks and updates information, mailed documents, and manuals using a computer or manual system.
4. Makes travel arrangements; works with the travel agency to arrange hotel, airline, and rental car reservations; completes necessary paperwork for reservations and conference/workshop attendance; completes forms for reimbursement.
5. Schedules meetings and appointments; makes room arrangements.
6. Processes petty cash reimbursements.
7. Collects and delivers correspondence, records, and packages; stamps, sorts, and distributes incoming mail and faxes; assists with or prepares mass mailings; processes outgoing mail; copies a variety of documents on the photocopy machine.
Minimum Qualifications
Education and Experience:
Office Assistant I - One year of general clerical experience or any combination of training and/or experience that provides the desired knowledge and abilities.
Office Assistant II - One year of experience as an Office Assistant I or two years of typing and general clerical experience or any combination of training and/or experience that provides the desired knowledge and abilities.
Knowledge of:
Both Classes - Telephone and office receptionist etiquette; basic elements of English grammar, spelling, usage, and punctuation; alphanumeric filing and retrieval systems; office methods and clerical recordkeeping procedures.
Office Assistant II - District procedures and operations.
Ability to:
Both Classes - Type at a sufficient speed to perform the work of the unit; speak clearly; perform routine clerical work; establish and maintain working relationships with staff and public; work independently; attend to detail.
Working Conditions & Physical Demands
Physical Demands:
This is essentially a desk job. Physical demands include occasional lifting up to 25 lbs., some bending, stooping, and squatting.
Working Conditions:
Generally clean work environment with limited exposure to conditions such as dust, fumes, odors, or noise. Computer monitor used on a daily basis.
The Air District offers a robust benefits package under the current resolutions and contracts including the following:
Health & Wellness
- Cafeteria Plan - The District provides funding of up to 80% of the current Kaiser Family plan premium (up to $2,124/month in 2024).
- Medical Insurance - The District offers a wide range of HMO and PPO health plans through CalPERS.
- Dental Insurance - Basic Plan: 100% District paid for employees and their dependents. Enhanced Plan: Employee pays the difference in premium from the Basic plan.
- Vision Insurance - District-paid coverage for employees.
- Flexible Spending Accounts - Health and dependent care plans allowing employee pre-tax contributions of up to $3,050 and $5,000 per plan year, respectively.
- Life Insurance - District provides $50,000 in coverage for employees. Voluntary plans are available for employee and family coverage.
- Long-Term Disability - District-paid coverage, up to $9,000 per month, based on pre-disability earnings.
- Aflac - Voluntary plans for cancer, accident, & specified health event.
- Retirement - Employees contribute to the California Public Employees Retirement System (CalPERS) defined benefit plan. The benefit formula is 2% @ 55 for classic members and 2% @ 62 new members (membership began after 01/01/2013).
- 457 Plan - Voluntary tax-deferred retirement savings plan with a District match of up to $35 per pay period.
- Retiree Medical Insurance - District retirees may be eligible to enroll in a CalPERS health plan with a District contribution.
COLAs & Incentives
- Annual Cost of Living Adjustments - 2% to 4% per year based on changes in the consumer price index.
- Commute Allowance - up to $110 per month for use of approved alternate means of commuting to work, e.g., Regional Transit, carpool, bicycle, walking, zero-emission vehicle.
- Education Allowance - up to $2,400 per year.
- Employee Assistance Plan - available for employees and members of their household.
- Uniform Allowance - Up to $180 every 2 years for safety shoes for eligible employees.
- Management Differential - A 5% salary differential is provided to management employees.
- 9/80 Schedule Option - Employees have the option to work a standard schedule of 8 hours a day 5 days a week, or a 9/80 working mostly 9-hour days with a day off every other week.
- Flexible Schedules - Employees may be allowed a work schedule that provides for starting and quitting times other than the standard 8 a.m. to 5 p.m.
- Opportunity to Telework - Flexible telework schedules are available.
- Vacation - 12 days per year for the first 3 years, then 20 days to 27 days per year based on years of service.
- Sick Leave - 15 days per year.
- Holidays - 11 days per year.
- Administrative Leave - 10 days per year.
- Management Sick Leave Payout - Sick leave may be accumulated without limitation and management employees will be paid one-half of accrued sick leave upon retirement unless such payment is waived. Sick leave is convertible to PERS retirement service credits.
- Vacation Leave Payout - Unrepresented supervisors and managers may cash out vacation for the equivalent cash compensation each fiscal year in an amount not to exceed the cap or hours used during the year.
01
Sac Metro Air District is hiring two (2) Office Assistants. Which position are you applying for:
- Administrative Services
- Transportation & Climate Change
- Both
02
Describe your current or most recent job duties and how they have prepared you for an office assistant role. Highlight specific tasks that demonstrate your organizational, clerical, customer service, and outreach skills, including any experience working with a diverse population or underrepresented groups.
03
Briefly summarize your experience in the following areas: - Use of Office 365, document management, scheduling, and accounting software, and using technology to organize or streamline work. - Processing payments, invoices, or financial transactions, and resolving discrepancies. - Provide examples of correspondence you've composed (e.g., letters, emails, agendas) and your process for proofreading and ensuring accuracy. - Managing confidential records or sensitive information and the steps you take to maintain privacy and security. - Working with multiple teams or departments to achieve a shared goal and how you coordinate efforts, manage conflicts, and ensure clear communication.
04
If interested in the Administrative Services Division position, please describe your experience working as a receptionist or providing front desk coverage (with a focus on customer service), managing calendars, scheduling meetings, handling changes or conflicts, making travel arrangements, and processing travel reimbursements. How do you ensure efficient service and positive interactions for both internal and external customers?
05
If interested in the Transportation & Climate Change Division position, please briefly outline your understanding of clean energy and alternative transportation, and how this knowledge aligns with our goal of reducing transportation-related pollution.
06
If interested in the Transportation & Climate Change Division position, please describe any outreach or community engagement work you've done, particularly with diverse or underrepresented groups. What does "community" mean to you?
Required Question