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West Hills Community College

Office Assistant I - CDC

West Hills Community College, Firebaugh, CA, United States


Salary: $20.41 - $21.65 Hourly

Location : Firebaugh Center, CA

Job Type: Part-Time

Job Number: 4200140

Department: Child Development Center

Opening Date: 11/08/2024

Closing Date: 11/30/2024 11:59 PM Pacific

Job Description

Firebaugh Center - Child Development Center

Office Assistant I - CDC
Classified Range 39

Hiring Range: $20.41 - $21.65 Hourly
Full Range: $20.41 - $26.63 Hourly

Schedule
Monday - Friday: 9:00am - 12:50pm

19 hours per week/11 months per year

Position Duties

Summary
Performs general office clerical support, data entry, and reception duties, usually following well-established policies, procedures, and methods. Assignments can be in instructional, customer service, or administrative areas, where there is usually other more senior level, administrative support positions to provide guidance, partial leadership, and prioritize specific work assignments.

Distinguishing Career Features
The Office Assistant I represents the first level in a multi-tiered career path governing clerical, customer service, and secretarial positions. Work is generally focused in these areas: typing and data entry, receptionist, filing and retrieval of information to and from records, customer service transactions, and routine reports. Advancement potential exists along the student services and secretarial career ladders, each based on need and requiring additional specialized experience and/or education. Advancement also requires a working knowledge of the terminology and procedures used in the area of assignment, the ability to research and extract information from commonly used databases, and the ability to troubleshoot problems encountered with customer service transactions.

Essential Duties and Responsibilities
  • Incumbents are expected to perform all the following, although some assignments may only involve a portion of the following or have varying emphasis, depending on the needs of the assigned work area.
  • Types (keyboards) from copy or standing instructions, forms, memoranda, routine correspondence, and structured reports using established formats.
  • Enters data onto established data entry screens of business and academic transactions (e.g., student and program information, deliveries, purchase orders, printing orders, forms, etc.).
  • Processes routine business and/or student transactions such as, but not limited to invoices and fee-based enrollment and registration forms. May receive and account for money paid for items such as, but not limited to fees, instructional materials, and permits.
  • Answers a multi-line telephone for a work team and serves as receptionist to serve customers. Answers common inquiries, makes appointments, provides basic information about programs and procedures, and refers calls to others within the assigned area.
  • Greets visitors, determines their needs, then either routes them to the appropriate person or service or personally completes the request or transaction.
  • Sets up and maintains files using established formats. Assembles, collates, and prepares materials for distribution. Files and posts information and documents to records.
  • Orders, receives, shelves, and distributes office supplies and materials.
  • May deliver and pick up a variety of mail, forms, and materials from staff, students, or the other departments. Sorts and distributes mail.
  • Prepares documents and information packets from established formats such as those used by faculty, and routine communications for administrative purposes.
  • Compiles information onto established formats and maintains a variety of records to support regularly recurring reports that are prepared for administration and external agencies.
  • Contacts other departments and outside agencies to locate information and/or services not provided by yet used by the department.
  • Performs other duties as assigned that support the overall objective of the position.

Qualification

Knowledge, skills, and abilities:
Requires a basic knowledge of modern office practices, procedures, and equipment including receptionist and telephone techniques and etiquette. Requires basic knowledge and understanding of methods and procedures used in alpha-numeric filing and record keeping. Requires basic knowledge of data entry techniques. Requires a working knowledge in the use of common personal computer-based office productivity software such as word processing, spreadsheets, and intranet. Requires sufficient arithmetic skills to perform columnar calculations, decimals, fractions, etc. Requires sufficient knowledge of English language, grammar, spelling, and punctuation to prepare routine correspondence and internal memoranda. Requires sufficient human relation skills to greet and work cooperatively with others, inside and outside the department.

Requires the ability to perform the duties of the position under general supervision. Requires the ability to learn, understand and apply College rules, policies, procedures, and terminology used in the department of assignment. Requires the ability to use a personal computer for data entry, word processing, spreadsheets, and intranet. Requires the ability to operate standard office machines. Must be able to maintain record files and compile routine information used for reports on pre-determined formats. Requires the ability to communicate with peers and other College staff or public in a manner reflecting positively on the department and College. Requires the ability to work varying shifts. Bilingual preferred (but not required).

Physical Abilities
Incumbents must be able to function indoors engaged in work of primarily a sedentary nature. Requires the ability to use near vision to write and to read printed materials and computer screens. Requires the ability to use hearing and speech for ordinary and telephonic conversation and to hear sound prompts from equipment. Requires ambulatory ability to sit, often for long periods of time, move about campus locations, and to reach work materials. Requires manual and finger dexterity to type/keyboard and/or operate mouse and/or otherwise operate a microcomputer and other equipment.

Education and Experience
The position typically requires a High School diploma supplemented by course work in general office skills and 1 year of experience in general clerical, data entry, and production keyboarding, or equivalent environment.

Licenses and Certificates
May require a valid driver's license.

Working Conditions
Work is performed indoors where minimal safety considerations exist.
Supplemental Information

Required Materials:
  1. Online District Application
  2. Resume
*Incomplete applications will not be accepted. It is the candidates' responsibility to make sure the application packet is complete. *

West Hills Community College District is an equal opportunity employer committed to nondiscrimination on the basis of race, creed, color, religion, national origin, sex, sexual orientation, gender status, marital status, pregnancy, age, disability, genetic information or covered veteran's status consistent with applicable federal and state laws. Reasonable accommodations will be provided for applicants with disabilities who self-disclose.

Background Check: All of our positions require the ability to pass a background and live scan.

Selection Process: Depending upon the number of applicants who meet the minimum qualifications, the examination process may include a qualifications screening by a committee. Those demonstrating the strongest backgrounds related to the position will be invited to interview.

West Hills Community College District offers Part-Time Classified employees prorated vacation and sick leave, and a retirement plan.