Office Manager
AQ Property Solutions, Boulder, CO, United States
Company Overview
AQ Property Solutions LLC is a family owned and operated company with over 50 years in the water & landscape industry! We offer a wide variety of services and our outstanding customer service allows us superior customer retention!
With a steadfast focus on our clients goals, we're changing the way landscape services are delivered. From design to development, maintenance and enhancements, our depth of experience makes us a seamless partner for the entire lifecycle of customers landscape.
Our mission is to achieve complete customer satisfaction by offering great products and services at affordable prices!
We are looking for an energetic professional who doesn't mind wearing multiple hats. Someone who can handle a wide range of administrative and executive support related tasks and is able to work independently with little or no supervision. Someone who is well organized, flexible and enjoys the administrative challenges of supporting an office of diverse people. Someone who possesses attention to detail with conflict management skills, excellent written and verbal communication skills and strong organizational and planning skills.
OFFICE MANAGER DUTIES:
1. Acts as the liaison between owner, personal assistant and staff, also organizes and schedules meetings and appointments, drafts and maintains office policies and procedures as necessary.
2. Manages relationships with vendors, service providers and customers, ensuring that all invoices are paid on time.
3. Manages contracts and price negotiations with office vendors, service providers and office lease.
4. Identify and implement systems to increase efficiency within the office and operations, and/or work within current CRM system to train internal staff utilizing to full capacity for optimum office efficiency.
5. Responsible for managing office services by ensuring office operations and procedures are organized, correspondences are controlled, filing systems are designed, supply requisitions are reviewed and approved and that clerical functions are properly assigned and monitored
6. Allocates tasks and assignments to staff members and monitors their performance.
7. Assigns and monitors personal assistants responsibilities and tasks among office staff.
8. Ensures top performance of office staff by providing them adequate coaching and guidance and training.
9. Remains updated on software and technical and professional knowledge by attending educational workshops, joining related professional associations, building networks with fellow professionals and staying abreast of industry publications.
10. Responsible for ensuring office financial objectives are met by preparing annual budget for the office, planning the expenditures, analyzing variances and carrying out necessary corrections that may arise.
11. Evaluates and manages staff performance. Recruits and select office staff. Organizes orientation and training of new staff members. Coaches, mentors and discipline office staff.
12. Design and implement filing systems to include HR and payroll and general administration. Ensure filing systems are maintained and current. Establishes and monitors procedures for record keeping. Ensures security, integrity and confidentiality of data. Oversees adherence to office policies and procedures and remains in compliance..
13. Coordinate schedules, appointments and bookings. Monitors and maintains office supplies and inventory. Reviews and approves office supply acquisitions.
14. Handles customer inquiries and complaints.
15. Manages internal staff relations.
16. Maintains a safe and secure working environment.
17. Provides general support to visitors and clients and staff.
18. Identify, recommend and present employee benefits packages for consideration and implementation.
Requirements
Must have administrative experience 5 years minimum. We prefer someone with several years of office management experience. This is a very independent position for someone who knows how to run the administrative side of a business.
Benefits
• Paid Time Off (Vacation, Sick & Public Holidays)
• Great fun work environment
• We will be offering healthcare and other company benefits in the coming year. Researching this will be one of the many responsibilities of our new office manager.