Account Manager
WestRock, Cerritos, CA, United States
Opportunity summary: As Account Manager, you will be responsible for serving as a liaison between Corporate Accounts, Strategic Regional Accounts, Smurfit Westrock plants and Customer locations while effectively providing specialized support for designated Smurfit Westrock customers. Additionally, this position will provide a value-based selling approach to engage Smurfit Westrock resources at designated locations to ensure customer critical business issues/needs are met. How you will impact Smurfit Westrock \u2022 Serve as the liaison between Smurfit Westrock and customer to support supplier plants in improving overall customer service \u2022 Create project plans and oversee end-to-end development of customer specifications, logistics, and troubleshooting customer \u2022 Ensure the needs of customers are met while aligning to meet MD business objectives \u2022 Assist with budget development and management cross-functionally with Sales and Financial Managers \u2022 Develop understanding of customers\u2019 market landscape to proactively identify areas of opportunities to add additional value, improve efficiency, and provide training for customer manufacturing lines \u2022 Manage both internal and external customer relationships, providing value-added sales and service support solutions to deliver ongoing value \u2022 Complete and develop Opportunity Plans that are in support of and align with Corporate Account\u2019s Key Account Profiles (KAP\u2019s) \u2022 Review Opportunity Plans with VP Sales on a regular basis \u2022 Partner with production, manufacturing, and account team to ensure customer needs are properly communicated What you need to succeed: \u2022 Bachelor\u2019s degree preferred \u2022 5+ years of related experience in sales, project management, and/or technical training \u2022 2 to 3 years of experience in corrugated sales preferred \u2022 Possess a broad understanding of different types of equipment, and technical and packaging capabilities related to the packaging industry \u2022 Proven experience with packaging systems \u2022 Demonstrated sales competence and business acumen \u2022 Ability to provide clarity to complex problems and develop long-term solutions \u2022 Ability to manage multiple accounts and deadlines and interact effectively with people from varying functions and levels \u2022 Possess effective leadership qualities and insightful business judgment \u2022 Excellent computer skills including Word, Excel and PowerPoint \u2022 Excellent written and verbal communication skills What we offer: Corporate culture based on integrity, respect, accountability, and excellence. Comprehensive training with numerous learning and development opportunities. An attractive salary reflecting skills, competencies, and potential. Benefits package includes medical, dental, vision, life insurance, 401k with match and more! A career with a global packaging company where Sustainability, Safety and Inclusion are business drivers and foundational elements of the daily work. Smurfit Westrock (NYSE:SW) is a global leader in sustainable paper and packaging solutions. We are materials scientists, packaging designers, mechanical engineers and manufacturing experts with a shared purpose: Innovate Boldly. Package Sustainably. Guided by our values of integrity, respect, accountability and excellence, we use leading science and technology to move fiber-based packaging forward. Smurfit Westrock is an Equal Opportunity Employer. We strive to create and maintain a diverse workforce where everyone feels valued, respected, and included. Smurfit Westrock does not discriminate on the basis of race, color, religion, national origin, sex, age, disability, veteran status, sexual orientation, gender identity, or any other basis protected by federal, state or local law.